Community Banking Branch Manager Ardmore
Job Location:
Ardmore, OK - USA
Monthly Salary:
Not provided by the employer
Posted:
29 September 2026 (18 hours ago)
Application Deadline:
27 December 2026
Vacancies:
1 Vacancy
Job Summary
*On-Site Position**$5000.00 sign-on bonus*Primary responsibility is to manage a Branch Team of employees and/or more than one branch to develop business provide extraordinary service to customers maintain operational integrity and a professional office appearance and manage operating expenses. Directs the daily sales operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers satisfied and challenged employees and an efficient and profitable operating branch. Fosters a motivational environment and strong sense of service and teamwork. JOB DUTIES AND RESPONSIBILITIES:Responsible for the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate business and consumer services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest time to develop business with existing customers COIs and prospects. Obtains new loans/deposits through the development and implementation of an internal/external calling a desire to learn and understand the business customers needs and recommend solutions to meet those responsibility to attain small business loans deposit goals and other sales goals as dictated by branch Scorecard or other qualitative strong partnerships with Business Banking Consumer Lending and Commercial Lenders Private banking Mortgage Officers and all other partners within Bank to meet/exceed our customers time to ensure ongoing sales activities develops tactics to achieve results each month and is accountable for meeting these and implements a strategic plan and continuously monitors the branch performance with an Assistant Manager or other senior level team member as it relates to all loan deposit new account referral and balance sheet goals and production to achieve consistent scorecard results. Also monitors fee income fee waivers and rebates income & expense goals and results. Evaluates and submits branch approval requests for fee rebates outside of the branchs authority level technology and Sales Force (Customer Relationship Management system) to manage all branch leads and opportunities for themselves and their branch operates in accordance with all Bank audit and security policies and procedures and ensures branch compliance of all federal regulatory guidelines. Achieves audit the professional development plan for all branch team members including specific training related to product knowledge sales customer service compliance operations and/or technical training. This includes attendance at required meetings by job family Operations review classes and/or sales debrief calls. Writes and delivers annual performance reviews and performance improvement plans/warnings as needed. Approves time off branch schedules and timesheets for optimum customer service. Interviews candidates for open positions. Oversees the monitoring of teller shorts/overs new account exceptions loan exceptions and branch overall cash all aspects of Branch appearance including facilities signage and employee attire in accordance with the Firstrust appearance policy. .Holds self and others accountable. Demonstrates the behaviors consistent with Firstrust Mission and a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals. Partners with all areas of the Bank to provide seamless service to our JOB DUTIES AND RESPONSIBILITIES:The Branch Manager must have strong listening and verbal communication skills for extensive business development calls and person-to-person interaction including managing a branch team. The position requires excellent interpersonal analytical and problem-solving skills. The employee needs to communicate and exchange information with all levels of management clients and outside vendors. The employee must apply and estimate analytical data for trends and reporting purposes. Also must have the ability to function in a financial institution/branch environment and utilize standard office MakingDevelops implements and monitors the branchs performance as it relates to all goals. Develops tactics to ensure the branch is meeting its loan deposit new account referral and balance sheet goals and production to achieve consistent scorecard results. Also monitors fee income fee waivers and rebates income & expense goals and results. Makes decisions/recommendations related to hiring continued employment and staff development to ensure branch success. Monitor staff performance and implement and monitor improvement plans as to execute on any additional deliverables within clearly communicated deadlines specific to Community Banking. Also managing the attendance of self and team members to required meetings and training classes. Accountable to achieve goals and develop ongoing tactics to achieve these seeks and implements ways to improve the overall team all branch decisions within authority level or follows outlined procedure for escalation to obtain proper approval following Firstrusts authority matrix. AccountabilityTeam champion for all sales service and Firstrust strategic initiatives. Communicates to staff on new policies and procedures and ensures compliance. Effectively communicates and implements banks overall mission/ business loan and deposit goals and other scorecard goals by making calls networking and building a necessary pipeline to achieve the consumer loan production through daily calling daily pipeline management and daily customer coach branch employees on consultative sales by real time coaching guidance and direction to all staff members and ensures their development through one-on-ones coaching counseling and training. Takes an active role in the development of the personnel and is always striving to improve their and supports the training and development of the team in both retail and business product and tactics to meet monthly sales/service goals along with profitability targets. The manager will communicate clearly and explicitly the employees daily weekly and monthly goalsSchedule appointments manage pipelines actively participate in outside networking opportunities that lead to business generation attends Business Banking Meetings as well as other meetings as Manager will always set a positive example in all areas of for ensuring the staff knows and complies with all audits security and compliance policies and procedures. Specifically those updated and communications within our weekly Community Banking Operations newsletter. PHYSICAL AND SENSORY REQUIREMENTS:Prolonged periods sitting at a desk and working on a performing the essential functions of this position the Branch Manager is regularly required to drive a motor vehicle to travel to client locations and events. The employee must move and position object/materials to set up branch events and must be able to lift up to 20 lbs. of materials to be moved to branches and ON-THE-JOB-RISKS:None TRAINING AND EXPERIENCE:Must be a self-motivated proven leader with a track record of delivering consistent sales results. This includes driving branch performance and fostering a high performing team. More than 5 years of successful branch management experience required. High School diploma required 4-year college degree preferred or equivalent experience. A working knowledge of Bank operating policies and procedures which impact retail and business services.A thorough knowledge of the features and benefits of all Bank retail products and PC Literacy Experience using Salesforce or comparable Customer Relationship Management system preferred. May be licensed to sell alternative investments and insurance (not required).
Required Experience:
Manager
About Company
Firstrust Bank is the largest family-owned bank in the Philadelphia region and has been committed to serving the financial needs of its communities for nearly 90 years.