Community and Government Relations Assistant

GBH enriches peoples lives through programs and services that educate inspire and entertain fostering citizenship and culture the joy of learning and the power of diverse perspectives.

At GBH we believe in the advantages of coming together to build community mentor and learn from colleagues and connect more deeply with our mission. As a result the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week every Tuesday and Wednesday Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

The Government and Community Relations team part of GBHs Marketing and Communications Department advances GBHs mission by building and sustaining strategic relationships with government officials public agencies community organizations civic leaders and key external stakeholders. The team serves as a critical bridge between GBH and the communities it serves leading outreach advocacy and engagement efforts that strengthen public trust expand community impact and elevate awareness of GBHs programs services and public media mission. Through collaboration stakeholder engagement partnership development and government relations activities the department helps ensure GBH remains responsive to community needs informed by public interests and well-positioned to advance its organizational priorities and service to audiences across the region.

JOB OVERVIEW

The Community and Government Relations Assistant supports GBHs efforts to foster meaningful connections with community organizations public institutions government stakeholders and audiences across the region. Reporting to the Community and Government Relations Manager this role provides essential administrative and operational support that enables effective community engagement public outreach and relationship-building initiatives. The ideal candidate is highly organized service-oriented and collaborative with a commitment to creating positive experiences for internal and external stakeholders. A significant part of this position also supports family- and youth-focused engagement efforts connected to GBHs childrens programming helping create positive and inclusive experiences for preschool through school-age children their caregivers and community partners.

Through supporting the day-to-day operations of the Community and Government Relations function this position helps advance GBHs mission and strengthen its role as a trusted public media organization and community partner.

RESPONSIBILITIES

• Support the planning and execution of community engagement programs events and activities that advance GBHs mission and strengthen relationships with the communities it serves.

• Coordinate logistics for events and programs at GBH Studio at the Boston Public Library and other community venues including scheduling room setup guest support and operational readiness and programming.

• Serve as a welcoming point of contact for community members event attendees partners and stakeholders by responding to inquiries and directing requests to the appropriate teams.

• Assist in the planning and delivery of family and school-age audience engagement activities connected to GBHs childrens programming educational initiatives and community partnerships.

• Maintain accurate records databases and tracking tools related to community partnerships event participation engagement activities and stakeholder contacts.

• Provide administrative support for government and community relations activities including scheduling meetings preparing materials tracking action items and coordinating logistics for special initiatives.

• Conduct basic research and gather information on community issues public policy developments and stakeholder activities to support departmental planning and reporting.

• Support the Community Advisory Board (CAB) and other stakeholder groups by coordinating meeting logistics preparing materials and assisting with communications and follow-up activities.

• Assist with department operations by maintaining supplies coordinating resources processing administrative requests and supporting special projects including scholarship and community recognition programs.

• Support on-site event activities involving children and families by helping ensure a welcoming safe age-appropriate and engaging environment for participants.

SKILL SET

• Demonstrated ability to maintain accurate records track information and manage administrative processes with attention to detail.

• Proficiency with Microsoft Office Suite and other standard business applications; experience with databases CRM systems or event management platforms preferred.

• Strong written and verbal communication skills with the ability to interact professionally with community members partners government representatives and internal stakeholders.

• Proven organizational problem-solving and time management skills with the ability to work independently while managing competing priorities.

• Social media and some basic photography skills

• Experience working with supporting or engaging preschool and school-age children and their families through educational community youth development library museum media or related programs

EDUCATION & EXPERIENCE

• Bachelors Degree or Equivalent Work Experience

• Coursework in communications marketing public relations event management public administration or a related field preferred.

• Minimum of 2-4 years of related experience in administrative support event coordination community engagement customer service marketing communications or a similar support role.

• Experience coordinating multiple projects events schedules or stakeholder activities in a fast-paced environment.

Staff

Location:

LOCATION

One Guest Street Brighton AND BPL Copley Square