Communications Systems Specialist I
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Job Summary
Employees in this class series support statewidecommunications systems infrastructure by performing technical electronics workincluding the configuration installation removal repair modification and alignmentof statewide communications systems and related equipment for state county and municipal government agencies andfire and emergency medical services.
This class series encompasses skill in hands-ontechnical work problem solving and customer service as well as knowledge ofcommunications and related computer systems technology hardware softwarenetworks peripheral devices and equipment. Employees follow all statefederal and local laws rules and regulations during installation andmaintenance tasks and ensure compliance with industry addition employeesprovide communications support during natural disasters large-scale publicevents and other incidents requiring rapid system configurationtroubleshooting and inter-operability coordination. Work involves respondingto fast-paced requirements and evolving technology as well as traveling tovarious locations statewide.
- Performs technical electronics work to ensure the operation and maintenance of the states communications systems such as 800 MHz digital radio and microwave communications systems analog conventional and digital trunked radio systems and public address systems; and related equipment such as mobile portable rugged and durable radios base stations repeaters scanners antennas towers 911 consoles controllers vehicular adapters emergency lighting cameras microphones headsets amplifiers speakers radar and VASCAR equipment and sirens.
- Configures installs removes repairs modifies and aligns communications systems and related equipment hardware software and peripheral devices wiring and cabling ensuring connectivity and functionality.
- Conducts regular monitoring and testing to ensure performance and reliability.
- Delivers customer service and technical support to users which includes responding to and resolving inquiries requests and other problems.
- Identifies troubleshoots diagnoses and resolves technical issues errors or malfunctions. May work with vendors and contractors on maintenance and repair of equipment due to warranty and maintenance agreements.
- Plans schedules tests and installs regular software and hardware updates upgrades or enhancements and integrates into existing systems.
- Uses a variety of specialized and diagnostic tools and test equipment including computers and related software to program install optimize maintain and troubleshoot systems.
- Completes continuing education and stays updated on advancements in related technology and industry best practices.
- Requisitions processes and controls inventory and maintains records logs and databases of maintenance work and related activities.
- Performs other related duties as required.
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Possession of an Associates degree or higher in electronics telecommunications communications systems technology computer networking information technology or related field.
- Possession of a certification in electronics telecommunications communications systems radio systems or a related technical field
- One year of experience in performing technical electronics work involving the operation or maintenance of communications systems.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
A satisfactory fingerprint-based background check administered by the Delaware State Police is required as a Condition of Hire.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling or by visiting.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email .
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.
