Communications Specialist

The Opportunity:
CACI is seeking a creative and detail-oriented Communication Specialist for the United States Secret Service (USSS) contract supporting the Department of Homeland Security. This role offers a unique opportunity to enhance national security by developing clear compelling communications that support critical OCIO transformation initiatives within the USSS.

As a Communication Specialist you will be responsible for translating complex technical and organizational changes into accessible engaging content that drives awareness understanding and action across diverse audiences. From executive briefings to frontline awareness materials you will create multi-channel communicationsincluding emails newsletters videos knowledge articles and digital contentthat keep stakeholders informed engaged and prepared for change. Working closely with engagement and adoption strategists you will help ensure that transformation messaging is consistent timely and aligned with mission priorities. Join us to make a meaningful impact on a transformational program of national importance.

Responsibilities:

• Develop and execute targeted communications messaging and awareness materials that clearly articulate OCIO transformation objectives impacts progress and expected outcomes
• Create multi-channel communications including email campaigns newsletters videos knowledge articles digital content and intranet posts to increase awareness and understanding of new OCIO capabilities processes and services
• Translate technical and complex organizational changes into clear audience-appropriate language for mission operators field technology staff supervisors and executive leadership
• Ensure all communications are consistent timely and aligned with organizational priorities across OCIO divisions
• Develop and maintain a comprehensive Communications Calendar coordinating engagement activities campaigns and messaging across all OCIO transformation initiatives
• Plan and schedule communications to ensure timely delivery aligned with project milestones training events and organizational readiness
• Coordinate with stakeholders across divisions to gather input validate messaging and ensure accuracy and alignment
• Create Training & Awareness Content including user guides quick-reference materials micro-learning videos infographics and targeted messages for specific user groups
• Develop role-based communications that help users understand whats changing why it matters and what to do with new capabilities and processes
• Support training-aligned engagement by creating materials that reinforce learning and drive adoption
• Create executive briefings presentations and stakeholder communications that promote transparency understanding and engagement throughout transformation initiatives
• Support communication pathways between the CIO division chiefs and mission stakeholders through clear professional and strategic messaging
• Develop talking points scripts and supporting materials for town halls leadership sessions and stakeholder meetings
• Incorporate feedback from listening sessions surveys and stakeholder touchpoints to continuously improve messaging clarity and effectiveness
• Adjust communication approaches based on engagement metrics (reach comprehension sentiment) and feedback analysis
• Collaborate with engagement strategists to identify communication gaps and refine content to maximize impact
• Ensure all communications adhere to USSS and CACI branding standards tone and style guidelines
• Maintain high standards for grammar accuracy clarity and professionalism across all deliverables
• Review and edit content from other team members to ensure consistency and quality

Qualifications:

• Associates degree 6 years of relevant experience in communications technical writing marketing journalism or related fields; equivalencies considered (10 years of experience with no degree BA/BS 4 years experience MA 1 years experience
• Ability to obtain a Public Trust clearance
• Proven ability to create clear engaging communications for diverse audiences including technical and non-technical stakeholders
• Strong writing editing and proofreading skills with exceptional attention to detail
• Experience developing multi-channel communications (email web video print presentations)
• Ability to manage multiple projects and deadlines simultaneously in a fast-paced environment
• Proficiency with Microsoft Office Suite (Word PowerPoint Excel)

Desired

• Experience supporting federal government communications particularly within DHS or law enforcement agencies
• Background in organizational change management or transformation communications
• Experience creating training materials user guides and enablement content
• Familiarity with video production graphic design and multimedia content creation
• Proficiency with Adobe Creative Suite (Illustrator Photoshop Premiere Pro) or similar tools
• Experience with content management systems (CMS) SharePoint or intranet platforms
• Knowledge of communication metrics analytics and engagement tracking
• Experience developing communications calendars and managing editorial workflows
• Strong interviewing and stakeholder engagement skills to gather content requirements
• Understanding of IT/technology terminology and concepts
• Certifications in Technical Writing Communications or related disciplines
• Experience with accessibility standards (Section 508 compliance)

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: