Communications Coordinator

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Primary Purpose of the Role: Ensure accuracy compliance with quality standards and on-time delivery of daily client service projects involving kit fulfillment and communication materials.

Key Responsibilities:

• Conduct quality checks on communication materials and fulfillment packages to ensure they meet established standards.
• Review and proofread materials for accuracy branding and messaging consistency.
• Coordinate internal communications across multiple platforms.
• Maintain records of audits approvals and quality checks.
• Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
• Track daily operational tasks and follow up to ensure completion.
• Collaborate with cross-functional teams to meet deadlines and improve processes.
• Participate in brainstorming sessions and team meetings to support project success.

Qualifications: Quality Assurance experience preferred.

Education: Quality Assurance Associates or Bachelors degree in Communications Business Administration Operations Management preferred.

Experience:

• 2 years of relevant experience or equivalent education.
• Corporate/Office environment experience preferred.
• Proficiency in Microsoft Office required; SharePoint experience preferred.
• Familiarity with quality standards (e.g. CFR ISO 9001).
• Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.

Skills:

• Excellent written and verbal communication.
• Strong organizational and time management skills.
• Knowledge of quality assurance practices and process auditing.
• Ability to work independently and collaboratively.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.