Commercial & Field Sys Delivery Lead

Why you will love working at Maola:

• Built on over a century of dedication Maola is always looking aheadinvesting in our people strengthening our communities and securing fresh local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity sustainability and a passion for providing fresh high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package including Medical Dental Vision 401(k) with employer match Life Insurance paid time off and moreavailable within your first month.
• Our employees are an integral part of who we are what you do and what you think matters

Starting Salary Range: $125000 - $140000

SUMMARY

The Commercial and Field Systems Delivery Lead is responsible for supporting multiple facets of assigned IT solutions in Marketing Milk Marketing Producer Payroll Sustainability Customer Fulfillment and Route Accounting. This includes implementing new solutions leading configuration and analysis activities for strategic business initiatives managing the design development implementation and support of system enhancements and driving optimization of such configurations to streamline business processes. Additionally this position will be responsible for responding to user issues and requests ensuring stability continuing operations and ensuring adherence to all IT controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead solution definition and implementation in alignment with IT project initiatives.

• Manage all required tasks through the project lifecycle phases (Define Design Develop Implement and Support)

• Collaborate with business users system analysts and IT partners to ensure proper alignment of activities with business goals and processes.

• Work with technology partners to design configure and deliver high quality solutions through system configuration that meet business requirements.

• Lead programming and configuration of Salesforce Platforms.

• Develop functional specification documents and work with technology partners on enhancements relating to areas such as interfaces conversions reports user-exits and forms.

• Regularly connect with business process owners to facilitate process improvement through enhanced or new functionalities.

• Design document and implement unit integration and regression test plans in our development and QA environments when applicable.

• Develop and maintain system configuration and user access documentation with technology partners.

• Ensure all IT standards policies and controls are consistently followed to ensure that departmental goals are met.

• Supports issue resolution and knowledge transfer activities for end users.

• Supports vendor relationship management efforts as appropriate.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this position.

BASIC REQUIREMENTS

• At least a Bachelors degree in Computer Science Information Systems Business Administration or a related field. A higher-level degree is preferred.

• At least 4 years of Information Technology experience supporting systems related to CRM Digital Marketing Integrated Supply Chain solutions and Sustainability solutions performing solution design system configuration development testing and defect debugging.

• At least 4 years of experience utilizing a system development life cycle (SDLC) including methodologies like Agile Waterfall and others.

• Experiences involving governance security practices and audit compliance are preferred.

• Salesforce Certified Administrator preferred.

• Salesforce Certified Platform App Builder preferred.

• Salesforce Certified Platform Developer II preferred.

• Salesforce Certified Data Architect preferred.

• Salesforce Certified Application Architect preferred.

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels oral written visual and non-verbal ensuring our messages are understood and delivered appropriately whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments proactively addressing issues as they occur.
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical effective solutions.
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal recognizing and valuing each persons contributions is fundamental to successful collaboration.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; and talk and employee is frequently required to stand and vision abilities required by this job include close vision for computer work and ability to adjust employee may occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

Thework environment characteristics described here are representative of those an employee encounters while performing the essential functions of this be made to enable individuals with disabilities to perform the essential functions.

• The individual wouldencounternormal office environmental conditions.

• The noise level for the work environment would be considered in the moderate range (example:computers printers light traffic).

Maola Local Dairiesis a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk cream butter and dry milk powders through our network of six dairy processing plants. With a keen eye on quality freshness and love for the environment Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola please visit.

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Required Experience:

Senior IC