Collections Supervisor

A well established credit union in Irving is looking for a strong Collections Supervisor to join its lending team.

This is a great opportunity for someone who may already be supervising a team serving as a Lead Collector or working as a highly experienced Collector II and is ready to take the next step into leadership.

The position reports directly to the VP of Lending and will help oversee day to day collections activity while remaining hands on with more complex accounts.

Bank or credit union collections experience is required. Credit union experience is preferred.

What Youll Do

Help lead the day to day collections function

Support and coach collectors while helping keep performance and follow up on track

Work directly with members on delinquent consumer and residential loans

Handle more complex or escalated collection accounts

Assist with late stage collections repossessions bankruptcies charge offs and recovery activity

Support skip tracing and workout strategies

Monitor delinquency trends and help identify areas requiring additional attention

Work closely with Lending and other internal departments

Help ensure collection activity remains compliant with applicable regulations and internal policy

Assist with reporting workflow improvement and departmental goals

Qualifications :

What Were Looking For

Bank or credit union collections experience is required

Credit union experience is preferred

Strong experience with consumer loan collections

Experience with repossessions bankruptcies charge offs recovery and late stage delinquency

Previous supervisory experience is welcome but not required

Strong Collector II or Lead Collector candidates who are ready for leadership will be considered

Good judgment communication and problem solving skills

Ability to work effectively with both members and internal leadership

Strong understanding of collections processes and documentation

Why Consider It

This is an opportunity to step into a visible leadership role with direct exposure to the VP of Lending.

For someone who has built a strong collections background and is ready for more responsibility this could be an excellent next move.

Additional Information :

Competitive compensation and a lucrative comprehensive benefits package are offered.

Remote Work :

No

Employment Type :

Full-time