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Collections Specialist #ESF8996

ExpertHiring

Job Location:

Newark, DE - USA

Yearly Salary: $ 41600 - 41600

Posted: 5 September 2026 (2 days ago)

Application Deadline: 3 December 2026

Vacancies: 1 Vacancy

Job Summary

Whats in it for you!

Tremendous career advancement opportunities!
Fitness Centers/Gym Subsidies and fitness trackers!
Health and wellness programs!
401k company match!
Employee stock purchase plan!
Basic life insurance!
Very generous PTO plus 14 paid holidays!
PTO for volunteer work you are passionate about!
Comprehensive benefits package with dental and vision!
Pet Insurance!
Flexible spending accounts!
New Parents get 12 weeks of 100% PTO for birth or adoption!
Tuition reimbursement!

If thats you lets talk!

Job Type : Full Time

Location : Newark Delaware

Pay : Great Pay!

Job Description

What you will be doing:

Manage a portfolio of assigned delinquent accounts.
Initiate contact with debtors through phone calls emails and written correspondence to discuss outstanding debts payment options and negotiate payment arrangements.
Document all collection activities including communication records payment arrangements and any relevant information obtained during discussions with debtors within client standards and Federal Regulations.
Provide exceptional customer service to debtors responding to inquiries providing accurate information and addressing concerns.
Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach.

Experience you will need:

Strong negotiation and persuasion skills with the ability to effectively communicate with debtors in a respectful and professional manner.
Effective verbal and written communication skills including active listening skills and the ability to empathize with debtors.
Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism.
Detail-oriented with excellent organizational and time management skills.
Reliable ability to work flexible days evenings and weekend hours as required.
Basic computing skills.
Must be able to obtain required license for collecting upon placement.
High school diploma or equivalent; some college coursework in business or related fields is preferred.
0-1 years of experience in collections or related customer service roles preferably in a financial or credit environment.
Proficiency in using collections software customer relationship management (CRM) systems and Microsoft Office Suite.
Familiarity with debt collection laws regulations and compliance requirements.

Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days

#INDEH123

Apply Now