Cloud Operations Engineer

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

Are you passionate about technology and eager to grow your skills in cloud-native infrastructure As a Cloud Operations Engineer you will join a collaborative operations team responsible for maintaining and improving critical platform infrastructure. Youll work hands-on with Kubernetes service mesh and AWS technologies while learning from experienced engineers who will help you develop into a well-rounded platform professional.

We seek a motivated Cloud Operations Engineer to help maintain our cloud-native infrastructure using Kubernetes ArgoCD Istio/Gloo Mesh Prometheus and this role you will contribute to the operational health of Constant Contacts platform ensuring our environments remain current secure and reliable. Youll have the opportunity to grow professionally and contribute to a culture of accountability and continuous improvement. We value curiosity self-motivation collaboration and a willingness to learn. If youre ready to build a strong foundation in platform engineering and help shape the future of our infrastructure were eager to hear from you.

What Youll Do:

• Coordinate upgrades in lockstep across EKS OKD Calico Gloo Mesh and Istio to ensure compatibility
• Maintain environments on AWS standard support tiers for EKS by tracking versions and planning upgrades proactively
• Execute monthly operational tasks including CrowdStrike agent upgrades SSL/TLS certificate rotations and ArgoCD updates
• Build maintain and upgrade Kubernetes clusters and ancillary software using EKS and OKD
• Work with stakeholders to resolve issues with AWS and Kubernetes
• Document operational procedures and share knowledge with stakeholder teams
• Collaborate with senior engineers and contribute to team knowledge sharing
• Assist with the development and maintenance of observability systems
• Study the system and proactively suggest architectural improvements and automated solutions for daily operations deployment and monitoring
• Provide input on cloud-based best practices
• Participate in a teams on-call schedule which means that occasionally you may be asked to provide after-hours technical expertise guidance and support. Business hours are typically 9:00 - 5:00pm ET

Who You Are:

• 2 years of professional work experience in DevOps SRE System Administration or similar roles (internship or project experience counts)
• Experience with Kubernetes and Docker is required to be successful in this role
• Scripting abilities in Bash and/or Python
• Familiarity with ArgoCD or similar GitOps tooling
• Experience utilizing AI tools (ChatGPT Gemini Claude etc.) to streamline work efficiencies
• Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig nslookup netstat netcat or tcpdump
• Skilled at learning complex processes quickly with a self-service mindset through independent research
• Experience working with Git in a CI/CD environment
• Effective communication skills both written and verbal

#LI-HK1 #LI-Hybrid

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

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Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.