Cloud & Citrix Engineer

Role/Title: Cloud & Citrix Engineer

Location: Hybrid 4 days onsite in Irving TX or Boca Raton FL Rochester NY or Knoxville TN

Summary:

The Cloud & Citrix Engineer is responsible for designing engineering and operating ADTs Citrix virtual application and desktop platforms across a hybrid infrastructure footprint that includes on prem data centers colocation facilities and public cloud. This role focuses on advanced Citrix engineering deep integration with Google Cloud Platform (GCP) and the underlying compute platforms including VMware hyperconverged infrastructure (HCI) and Google Compute Engine (GCE) as a cloud native hypervisor. The engineer serves as a senior technical escalation point and partners closely with architecture cloud network and security teams to ensure scalable secure and highly available solutions.

Duties and Responsibilities:

• Design implement and support Citrix DaaS/CVAD solutions across hybrid environments including on prem and Google Cloud.
• Engineer and support Citrix core components including Delivery Controllers StoreFront Citrix Cloud Connectors Machine Creation Services (MCS) Provisioning Services (PVS) and Workspace.
• Design configure and support NetScaler / ADC and gateway services for secure remote access load balancing traffic management and SSL/TLS.
• Engineer and support virtualization platforms including VMware ESXi/vCenter that underpin Citrix and application workloads.
• Support hyperconverged infrastructure (HCI) platforms including performance tuning capacity planning and lifecycle management.
• Engineer and operate cloud native compute workloads using Google Compute Engine (GCE) including integration with networking monitoring and identity services.
• Lead root cause analysis for complex incidents spanning Citrix compute network storage and identity layers.
• Partner with architecture and engineering teams on platform roadmaps standards and modernization initiatives.
• Develop and maintain detailed technical documentation designs diagrams runbooks and operational standards.
• Mentor analysts and junior engineers; serve as an escalation point for complex infrastructure issues.
• Participate in ServiceNow incident change and problem management processes.
• Participate in scheduled after hours and on call rotation to support business critical infrastructure services.
• Support maintenance activities upgrades patches DR testing and major incident response.
• Perform other duties as assigned.
  
  

Skills and Competencies:

• Advanced expertise in Citrix Virtual Apps and Desktops (CVAD / DaaS) in large enterprise environments.
• Strong experience with NetScaler / ADC engineering and secure access architectures.
• Deep understanding of hybrid cloud infrastructure and cloud native vs traditional hypervisor platforms.
• Hands on experience with VMware virtualization (vCenter / ESXi).
• Experience supporting or engineering hyperconverged infrastructure (HCI) environments.
• Strong Google Cloud Platform experience including GCE networking IAM monitoring and logging.
• Excellent troubleshooting skills across infrastructure layers.
• Strong documentation communication and cross functional collaboration skills.
• Ability to operate effectively in high availability production environments.

Minimum Qualifications:

• Bachelors degree in Information Technology Computer Science or related field or equivalent experience.
• Advanced experience supporting and engineering Citrix environments in enterprise production.
• Experience supporting hybrid infrastructure across on prem and public cloud platforms.

Preferred Qualifications:

• Citrix certifications (CCP CCE V NetScaler).
• Google Cloud certifications (Professional Cloud Architect Network Engineer).
• VMware certifications (VCP DCV or equivalent).
• Experience with automation scripting or infrastructure as code tools (Terraform PowerShell Python)

Working Conditions:

• May require after hours weekend or off shift work during incidents maintenance windows or critical business events.
• Participation in a rotating 24x7 on call support model is required.
• If applicable list the travel requirements for the job.
• Hybrid work 4:1 1 day work from home.