At CareATC we genuinely believe in revolutionizing employer-sponsored healthcare. Were passionate about our mission and deeply committed to providing exceptional patient-centered solutions for our clients and their employees.

Launch Your Career in Healthcare Technology.

Hybrid Tulsa OK
Candidates must reside in Tulsa OK or the surrounding area.

Why CareATC is Different (and Why Youll Love It Here)

At CareATC technology plays a critical role in delivering exceptional relationship-centered healthcare. As a Clinical Systems Technician youll be part of the team that supports the clinical systems our care teams rely on every day.

Whether youre coming from healthcare EMR support help desk or another technical support role this is an opportunity to build your expertise expand your technical skills and grow your career in healthcare technology while making a meaningful impact.

CareATC Advantages

• Hybrid work environment based in Tulsa OK

• Predictable Monday-Friday schedule

• Opportunity to learn and grow within Clinical Systems and Healthcare IT

• Collaborative team environment with experienced mentors

• Comprehensive benefits package including Medical Dental Vision 401(k) PTO Disability and Life Insurance

• Low to No Cost Telehealth services starting on day one

• Clinic services and medications available at little to no cost for employees and dependents

About the Job

Were looking for a motivated Clinical Systems Technician to support the day-to-day operation of our clinical applications and provider scheduling systems. Youll work alongside experienced Clinical Systems professionals to troubleshoot issues support clinic workflows maintain documentation and help ensure our technology continues to support exceptional patient care.

This role is ideal for someone looking to grow their career in healthcare technology while developing expertise in clinical systems EMR support and healthcare operations.

What Youll Do

• Support provider scheduling calendar updates appointment templates and related workflow requests

• Provide first-level support for clinical applications including user access configuration workflow and functionality questions

• Monitor and manage Clinical Systems support requests through the support queue

• Troubleshoot basic EMR and application issues while escalating more complex problems as needed

• Assist with system testing maintenance documentation data updates and workflow validation

• Partner with clinics internal teams and vendors to provide timely support and resolve issues

• Help identify recurring issues and opportunities to improve workflows and processes

• Follow established documentation change management privacy and security procedures

What Youll Bring

• High school diploma or equivalent required; associate or bachelors degree in Information Technology Healthcare Business or a related field preferred

• One to two years of experience in healthcare EMR support help desk customer service or a related support role preferred

• Familiarity with EMR systems provider scheduling clinical workflows or healthcare operations; eClinicalWorks experience is a plus

• Strong customer service communication and organizational skills

• Ability to troubleshoot technical issues prioritize competing requests and follow documented processes

• Desire to learn collaborate and grow within healthcare technology

The CareATC Core4

Committed Optimistic Reliable Empathetic

Ready to Start Your Next Career Chapter

If youre looking for an opportunity to build your technical skills support care teams and grow your career in healthcare technology wed love to hear from you.

We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued respected and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin age disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact us atto request contacted for a job opportunity please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.

If the position is not posted on the CareATC website the job does not exist. Thank you!