Clinical Manager

• Provide clinical supervision consultation and support for complex cases high-risk client situations crisis response and safety concerns including suicidal ideation self-harm homicidal ideation abuse neglect interpersonal violence and psychiatric emergencies.
• Guide clinicians on mandated reporting duty to warn/protect confidentiality professional boundaries ethical decision-making and compliance with applicable privacy and licensing requirements.
• Support clinicians in the implementation of evidence-based trauma-informed culturally responsive and linguistically appropriate clinical interventions.
• Provide supervision mentorship documentation review licensure-related verification and professional development support for pre-licensed clinicians and other staff.
• Conduct clinical chart reviews monitor documentation quality caseload complexity and clinical standards and support quality assurance outcome measurement and continuous quality improvement initiatives.
• Participate in interdisciplinary case consultations and collaborate with housing case management medical psychiatric substance use and community-based providers to promote integrated client care.
• Support the development implementation and evaluation of behavioral health policies procedures protocols and program requirements including crisis response clinical supervision referral and discharge planning mandated reporting and grant-funded initiatives.
• Contribute to continued growth effectiveness and expansion of behavioral health services.
• Provide effective leadership by adapting management styles as appropriate.
• Conduct regular 1:1 supervision with assigned team provide ongoing support and feedback as needed to ensure successful program delivery and strategic objectives are achieved.
• Administer probationary and annual performance review and employee goal plan
• Maintain quality of services and resolve conflicts.
• Promote continuous learning and peer mentorship.

• Carry a caseload of youth clients primarily in shelter or transitional housing settings focusing on the use of individual group or family treatment modalities.
• Conduct intake diagnostic biopsychosocial and mental status assessments.
• Conduct individual family and group therapy including psychoeducation and evidence-based trauma-informed interventions.
• Crisis intervention suicide and homicide risk assessment safety planning and treatment planning.
• Care coordination case consultation and referrals to higher levels of behavioral health care when clinically appropriate.
• Short-term clinical support and stabilization services for newly arrived migrants immigrants refugees and other community members accessing services through the Illinois Welcoming Center CityKey and related programs.

• Promote equity in service access and delivery.
• Develop implement and monitor treatment or service plans in alignment with supervision and agency policy.
• Maintain accurate client documentation in accordance with agency funder and HIPAA requirements.
• Maintain accurate program data and documentation including ClientTrack HMIS Caseworthy daily logs quarterly reports and/or annual program reports.

• Masters degree in social work or counseling with clinical certification (LCSW or LCPC) Required.
• Bilingual (English/Spanish) Required.
• Experience working with individuals experiencing homelessness substance use or trauma preferred.
• Demonstrated commitment to equity harm reduction and recovery-oriented approaches.
• Reliable vehicle with insurance and valid drivers license Required.
• Skilled in group facilitation and diverse environments.
• Strong working knowledge of housing first harm reduction and trauma-informed care principles.
• Strong written and verbal communication skills.
• Ability to pass a DCFS Background Check.

• Experience with homeless and at-risk youth.
• Familiarity with ClientTrack HMIS or other case management systems.

• Managerial Exclusion: The Programs Manager has hiring supervision evaluation and discipline authority over multiple staff roles and provides strategic direction in operational planning.
• Supervisory Exclusion: The position includes direct supervision of staff and vendors assignment of work and oversight of work quality and performance.
• Confidentiality Exclusion: The Programs Manager has access to sensitive personnel financial and vendor information including emergency preparedness plans and contract negotiations which require discretion and confidentiality in decision-making.

Required Experience:

Manager