Client Success Representative

Do you take pride in helping people staying organized and creating exceptional customer experiences If so Zenner & Ritter is looking for a full-time Client Success Representative to join our team in Lancaster NY. This is an opportunity to become the trusted voice of a well-established company make a real impact every day and build a rewarding career with a team that values your contributions. Apply today!

Pay: We offer our Client Success Representative a competitive wage of $19-$29 per hour.

Benefits:

• Health dental and vision
• Paid time off (PTO)
• 401(k) with a company match
• Life insurance
• Bonus structure
• Employee Assistance Program (EAP)
• Growth opportunities
• Short- and long-term disability
• Company parties
• Company phone and uniforms

WHAT WERE ALL ABOUT

We have been a trusted name in home services for over 90 years and were continuing to grow! Were not just offering jobs-were offering long-term careers. As the largest residential heating and cooling company in Western NY were expanding our services to include plumbing electrical energy and green technology solutions. Whether youre interested in management accounting sales customer service or technical roles we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling excellent benefits supportive team members and a strong focus on career development Zenner & Ritter is the perfect place to grow! Join us!

WHAT WERE LOOKING FOR IN A CLIENT SUCCESS REPRESENTATIVE

If you meet the following criteria we want you as our Client Success Representative!

• Customer service experience

Customer service experience in a call center is a plus!

DAY-TO-DAY

As our full-time Client Success Representative youll be a primary contact for customers creating positive experiences from their initial outreach. Youll assist with service calls attentively address their needs and coordinate next steps with professionalism. Additionally youll engage current customers about maintenance opportunities to foster strong relationships. Accurately documenting key information will ensure a seamless experience for customers and team members.

If youre ready to join a company that values customer service excellence professional growth and teamwork we want to hear from you. Our initial application process is fast simple and mobile-friendly. Apply today!

Must have the ability to pass a background check and drug screening test.

Required Experience:

Unclear Seniority