Client Services Representative

Job Functions Duties Responsibilities and Position Qualifications:

Multi-tasking is your middle name. Youve got great typing skills a passion for solving problems and a way of explaining things that helps people feel valued. Youre also looking for great benefits the support of an all-star team and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours

This opportunity is:

Location: North Mississippi Territory

Days: Monday - Friday

Hours: 8am-5pm

Full-time: Benefit Eligible

In this role you will:

• Retain client business through site visits problem solving and acting as a liaison to laboratory management and operations.
• Assess needs by using accepted client service processes to maintain customer satisfaction and grow sales.
• Manage customer/supplier relationship functions through reports and evaluation.
• Generate additional business through site visits and consultation with clients to increase market Share of existing products and services.
• Supports Sales Team and the Sales/ Marketing Director in providing timely professional and courteous service.

All you need is:

• High School Diploma required associate preferred
• Minimum of 2 years experience in client services/customer service.
• Laboratory or medical billing preferred.
• Demonstrate ability to work as part of a team good problem resolution skills and flexibility.
• Must have good proven phone skills.

Well give you:

• Appreciation for your work
• A feeling of satisfaction that youve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance including Paid Time Off and Paid Holidays
• Competitive benefits including medical dental and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging were a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.