Client Service Coordinator

Are you excited by the idea of supporting a diverse team of professionals who focus on enriching the lives of children and young adults If you answered yes we invite you to pursue our full-time opportunity for Service Coordinator in New Bern. This position is responsible for supervision of developmental disabilities services for individuals enrolled in the EMPOWER programs such as recreation wellness and transition programs for assigned locations. This position is responsible for ensuring best practices supports based on the personal outcomes of the individual and or family and compliance with all state federal and agency standards as required for assigned services

Full-time Schedule:

Monday-Friday from 9am-5pm

What Youll Do

You will be responsible for supervision of developmental disabilities services for individuals enrolled in the Empower programs such as Recreation & Wellness and Transition programs for assigned locations.

• Ensuring best practices supports based on the personal outcomes of the individual and/or family and compliance with all state federal and agency standards as required for assigned services.
• Complete required enrollment documents for EHR and Provider Direct and forward to Billing Specialist.
• Supports Empower management by ensuring necessary consents and authorizations are in place before supports begin and ensures services provided are within authorized limits.
• Ensures referral process is completed correctly and efficiently including the appropriate development of person-centered plans and short-range goals consents and NCSNAP (if required).
• Reports on progress towards those goals to specified program supervisor direct staff and families on a quarterly basis utilizing available resources to meet individualized needs of participants.
• Collaborates with MCO and other entities and service lines to ensure supports are provided based on desires and needs of individuals

How Youll Benefit:

We offer competitive benefits to benefits eligible positions.

• Paid time off and paid holidays
• Medical Dental and Vision Health Benefits an optional Flexible Health Spending Account (FSA)
• Life Insurance Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services when needed

What Were Looking For:

• Bachelors degree from a college or university accredited by an entity approved by USDOE or CHEA.
• Minimum of Two (2) years experience working with individuals with Intellectual and / or Developmental Disabilities and meets qualifications for Qualified Professional.
• Must have a valid unrestricted state appropriate drivers license and personal vehicle insurance.
• Satisfactory criminal background check and acceptable motor vehicle record.
• Knowledge of programs such as Microsoft Word Microsoft Excel Zoom and Microsoft Teams.
• Experience with EHR a plus.

Ready to Apply

Join a team where workisnt just something you do its a purpose. Bring your expertise to a mission that matters.Apply now at or send your resume to .

**Voted Raleighs Best Nonprofit Organization and Raleighs Best Mental Health Services two years in a row!**

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery. Our 2600-member team provides more than 10.2 million hours of meaningful support to 40200 kids adults and families in 11000 home facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture Different Voices Embracing Potential Authentic Self and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Required Experience:

IC