Client Service Associate

Start Club Corp helps teams clarify the strategic choices behind market presence: what to emphasize where to compete how to communicate value and how to keep growth priorities visible across the organization.

We are seeking a personable and dependable Client Service Associate to support client relationships customer inquiries and day-to-day service activities. This role is ideal for someone who enjoys working with people understanding client needs providing helpful solutions and developing strong communication and relationship-building skills.

• Assist clients and customers with questions regarding products and services.
• Provide friendly professional and timely assistance.
• Communicate product and service information clearly.
• Assist with customer follow-ups and service-related activities.
• Support client satisfaction and relationship-building initiatives.
• Identify opportunities to introduce clients to relevant products or services.
• Assist with customer outreach and engagement activities.
• Maintain organized records of client interactions and follow-ups.
• Communicate client feedback and recurring concerns to team members.
• Support promotional activities and customer acquisition initiatives.
• Collaborate with team members to meet service and business goals.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly professional and customer-focused demeanor.
• Strong listening and problem-solving abilities.
• Excellent relationship-building skills.
• Good organizational and time management abilities.
• Comfortable interacting with customers and clients in person.
• Reliable adaptable and motivated to learn.
• Previous client service customer service sales retail hospitality or account support experience is a plus but not required.