Client Service Assistant
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Monthly Salary:
Experience Required:
Posted:
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Job Summary
We are seeking a Client Services Assistant to provide day-to-day support for client accounts and assist with the coordination of client-related activities. This role works closely with the client services team to help manage communications organize information coordinate requests and ensure clients receive timely and professional support.
The Client Services Assistant will balance client interaction with administrative and organizational responsibilities. This position is well suited for someone who is detail-oriented dependable and comfortable communicating with both clients and internal teams.
Responsibilities
- Assist with day-to-day client communications and service requests
- Respond to routine client questions and provide accurate information
- Coordinate follow-up on client requests and outstanding items
- Prepare and organize client documents materials and service information
- Maintain accurate records of client communications and account activity
- Assist with scheduling client meetings calls and other activities
- Track open requests and help ensure timely follow-through
- Provide clients with updates regarding ongoing activities and requests
- Coordinate information between clients and appropriate internal teams
- Assist with preparing materials for client meetings and presentations
- Maintain organized client files records and documentation
- Gather client feedback and communicate relevant information to the team
- Develop familiarity with company services processes and current initiatives
- Support client programs projects and other account-related activities
- Provide additional administrative and client services support as needed
Required Skills:
Qualifications Strong verbal and written communication skills Professional and client-focused demeanor Excellent organization and attention to detail Strong interpersonal and relationship-management skills Ability to manage multiple requests and priorities Reliable follow-through and time management Strong problem-solving skills Ability to work independently and collaboratively Comfortable working in a fast-paced environment Basic computer and data-entry skills Comfortable learning CRM and account management systems Previous experience in client services account support customer service account management sales support administrative support hospitality retail or another client-facing environment is helpful but not required.
Required Education:
High School Diplome or Equivalent
