Client Relationship Representative
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Company:tastyfx
Role:Client Relationship Representative
Location:Chicago IL
As aClient Relationship Representative you will work closely with your team communicating with them about the financial news current events and problems of the and enthusiastic and you have an open mind and a curious can-do attitude. You like us understand the importance of collaboration and are driven to be the best in what you do. You embody our three core values to champion the client deliver at pace and raise the bar.
We work in a fast-paced project environment where change is constant. Ifyoureup for the challengeyoullhave opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences. We are looking for tenacious curious eager open-minded people witha go-getterpersonality tomaintainour leadership positions.
We are seeking candidates with a genuine interest in financial markets and a desire to build a career in this dynamic industry.
WhatYoullDo:
- Collaborate with a team to deliver results based on goals created bytastyfx
- Liaison between team and executives to help create synergyfor the RFED Business
- Assist with developing and directing the RFED business
- Execute orders for US clients on FX
- Help clients with inquiries about their positions trades statements issues with their platforms and payments
- Demonstrate impeccable active listening skills on each and every call listening with the intent to understand not with the intent to reply.
- Proactively outreach to our new clients to ensure a smooth onboarding and funding journey
- Act as a point of contact for clients and continuously enhancing the client experience building rapport with customers and growing positive working relationships
- Assist the team with strategic business ideas and provide useful input accordingly
- Encourage and offer your opinions to enhance business functions processes and technology
- In addition duties also include inputting trades and checking off the days trades.
WhoYouAre:
- Self-motivated individual who can deliver measured results
- You have at least 1-4 years of related industry experience
- You have knowledge of financial markets and show daily interest in economic and market events
- Strong customer service and client engagement skills
- Strong communication skills both written and oral are vital especially when liaising with clients
- You open to being registered and authorized with the NFA to carry out this function
Licensure:Series 3and Series34stronglypreferred.
- Series 3-Candidates who donothavethe Series3at the time of hiring will be expected to obtain it withinsix weeksof starting.
- Series 34 Candidateswho do not have the Series 34at the time of hire will be expected to obtain this license within an agreed amount of time to be discussed with the hiring manager.
Salary Range: $55000-$83900
Company Perks/Benefits:
- Performance Bonuses
- Stock Purchase Options
- 401k Plan
- Medical/Dental/Vision Benefits
- Continued Education Support
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra
- Office located in the West Loop - Chicagos growing center of tech great cuisine and high-end bars
IG North America is home to tastytrade tastylive and tastyfxa family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim acquired by London-based IG Group in 2021 we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions built on scale trust and proof.
From our headquarters in Chicagos Fulton Market our team builds award-winning trading platforms produces live financial education content daily and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading with tastyliveproviding content to educate our customers. tastyfx is the fastest-growing forex broker in the US.
Were a lean collaborative team that values autonomy pragmatism and impact. Whether youre building technology creating content serving customers or supporting operations youll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative embraces experimentation and measures success by the value we create for our users. The bar is high bring a curious and forward-thinking mindset and well give you the platform to define what comes next. Join us at IGtasty the future gets built here.
Location:Our office is in the West Loop - Chicagos growing center of tech great cuisine and high-end bars.
tastytradetastylivetastyfx
1330 W Fulton Market Chicago IL 60607
*Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Required Experience:
Unclear Seniority
About Company
Open a trading account and start trading options, stocks, and futures at one of the top trading brokerages in the industry. From the brains that brought you tastylive.
