Client Program Specialist

Job Title:Client Program Specialist

Job Type:Full-Time Non-Exempt

Location:Minneapolis MN (Hybrid) or Remote (US-Based)

Every seamless relocation program has someone working behind the scenes to make it look easy. Thats you. As a Client Program Specialist youll lead the projects help shape the strategy and turn research and data into recommendations that help some of the worlds leading companies build better mobility programs.

One day youre running a technology rollout from kickoff to launch. The next youre digging into benchmarking data to inform a clients next big policy move or presenting program recommendations straight to the client table. Youll partner closely with our Manager Client Program Development and team up with Client Relations Business Development and Marketing along the way all while bringing AI assisted tools into the mix to work smarter and faster.

If you love leading projects from idea to launch get energized by solving strategic puzzles and want your recommendations to genuinely shape how leading companies relocate their people we think youll fit right in.

• Lead client implementation projects and technology rollouts as project manager coordinating system setup kickoff calls milestones testing and cross functional teams from initiation through launch

• Partner in the development of client program strategies by delivering consulting recommendations aligned to client objectives and industry best practices

• Prepare and present program materials policy recommendations and strategic deliverables to current and prospective clients

• Lead and support industry research benchmarking and reporting efforts including competitive analysis custom client benchmarks and executive summaries that inform program strategy and support business development

• Support client program reviews including Year End Reviews data preparation technology platform support and ongoing program quality

• Collaborate with the Client Analyst to integrate reporting data program metrics and trend insights into client facing consulting deliverables and strategic reviews

• Proactively explore and apply AI assisted tools and emerging technologies to improve the efficiency accuracy and quality of client facing deliverables

• Uphold quality and brand standards across all client facing materials and proactively identify opportunities to strengthen processes and team efficiencies

• Maintain consistent and reliable attendance

• Maintain positive professional relationships with clients and colleagues

• Proactively protect internal and external confidential information by complying with all security policies

• Maintain accurate real time records in all Plus systems

• Minimum 3 years of experience in global mobility client services project management or a related field

• College degree preferred

• GMS CRP and/or PMP certifications preferred

• Experience with Salesforce or comparable CRM/program management platforms preferred

• Strong client facing communication and relationship management skills; comfortable presenting and facilitating meetings with clients CRDs and technical stakeholders

• Ability to work effectively in a fast paced environment and manage multiple concurrent client engagements with competing deadlines

• Familiarity with AI tools and emerging technologies relevant to client program delivery

• Technical aptitude for configuring and troubleshooting platforms

• Strong project management skills with the ability to establish milestones coordinate across teams and drive client timelines to completion

• Proficient in Microsoft Office applications; experience with SharePoint and Salesforce preferred

• Ability to challenge existing processes and bring a strategic innovative approach to client program delivery

• Strong understanding of global mobility services client program structures and relocation industry benchmarking

• Self starter who works autonomously and proactively identifies gaps or risks in client programs and processes

• Strong attention to detail and commitment to accuracy across all client facing deliverables

This role offers a salary range of $58000 to $73000 annually based on experience and qualifications.

In addition to base salary this position is eligible for:

• Annual discretionary profit sharing bonus

• Paid floating holiday

• 401(k) retirement contributions

Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills experience and internal equity.

• Multiple medical plan options with a significant portion of premiums paid by the company

• Dental and vision coverage

• Health Savings Account (HSA) with employer contributions

• Paid Time Off (PTO) and paid volunteer hours

• Company paid life AD&D short term and long term disability insurance

• Employee Assistance Program (EAP)

• Wellness incentives and strengths based development culture

• Flexible work options (hybrid or remote)

Our mission is simple: Deliver Delight. That starts with how we treat our own team. At Plus youll join a values driven group of people who believe in the power of team hold themselves to a standard of no excuses accountability and genuinely care about doing right by our clients and each other. We invest in your growth recognize your contributions and support you with benefits that go beyond the basics.

Ready to join us Apply today or reach out to learn more.

Plus Relocation is an equal opportunity employer. This position is open to applicants across the United accordance with applicable state pay transparency laws (including California Colorado Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont and Washington) the full salary range for this role is disclosed above.