Client Partner Account Growth & Delivery Manager
Herndon, VA - USA
Job Summary
Client Partner / Account Growth & Delivery Manager
## Responsibilities
- Manage and grow existing US technology staffing accounts.- Build trusted relationships with client hiring managers procurement teams and MSP/VMS stakeholders.- Identify opportunities to expand into new departments hiring teams projects and skill categories within assigned accounts.- Own account revenue gross-margin placement and delivery targets.- Develop account plans maintain revenue forecasts and track opportunities through the staffing sales pipeline.- Lead client meetings business reviews hiring discussions and delivery-performance reviews.- Gather and qualify staffing requirements including technical skills experience rates timelines and hiring priorities.- Translate client needs into effective recruiting and delivery strategies.- Partner with recruiters to prioritize requisitions improve candidate quality and ensure timely submissions.- Monitor delivery metrics including requisition coverage submissions interviews offers placements time to fill and consultant retention.- Resolve delivery challenges client escalations candidate issues and consultant performance concerns.- NegotiatClient Partner / Account Growth & Delivery Manager ## e staffing rates margins extensions and other commercial terms.- Support recruiters with market insights candidate positioning and difficult-to-fill technology requirements.- Participate in hands-on recruiting when needed for critical senior or specialized positions.- Ensure a consistently high level of client satisfaction service quality and account retention.
## Required Qualifications
- At least 5 years of experience in the US technology staffing industry.- Strong hands-on experience recruiting technology professionals for US-based clients.- Demonstrated experience in staffing account management client partnerships delivery management or staffing sales.- Proven ability to grow existing staffing accounts and achieve revenue or gross-margin targets.- Experience managing the full staffing lifecycle from requirement intake and sourcing through interviews offers onboarding and consultant management.- Working knowledge of contract contract-to-hire and direct-hire staffing models.- Strong understanding of technology roles skill sets market rates employment types and US talent-market conditions.- Experience working with recruiting teams and taking ownership of staffing delivery performance.- Ability to interpret and improve delivery metrics such as submission quality interview ratios placement ratios and time to fill.- Experience with ATS CRM and VMS platforms.- Strong client communication relationship management negotiation and problem-solving skills.- Résumé must clearly demonstrate both US technology recruiting/delivery experience and client-facing account growth or sales responsibility.
Required Experience:
Manager