Client Leader, K-12

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients our communities and our planet. If this sparks your interest youre in the right place.

We have an opening for aClient Leader to support our K-12 Education sector. This role could be based in the following cities:

• Riverside CA

About K-12 Education at DLR Group

Our team of educators researchers anthropologists planners architects engineers building performance experts and interior designers draw from evidence-based design to aid schools in bridging the gap from old and new to improve all facets of operations and elevate learning through design. Understanding the rapid pace of technological social and cultural change our K-12 Education Studio works with schools across the country to navigate this change to better serve communities and improve educational experiences and outcomes for students.

Position Summary

As a Client Leader you will play a key role in business development managing client relationships and leading contract negotiations. You will educate clients on our design process while collaborating with the project manager to ensure the financial success of each project. Throughout the project lifecycle you will maintain consistent client contact foster a collaborative and innovative work environment and ensure that both client and DLR Group goals are met.

What you will do:

• Manage project execution ensuring alignment with budget schedule and scope while maintaining client expectations
• Collaborate with the Project Manager on staffing responsibilities and performance feedback for project team members
• Track project milestones and deliverables ensuring adherence to quality standards and preparing regular status reports
• Facilitate and document meetings with staff and clients coordinating project personnel vendors and consultants
• Participate in client contract negotiations manage change requests and approve project plan modifications
• Support business development initiatives by contributing to RFP responses and participating in client interviews
• Oversee project invoicing ensuring accuracy and alignment with work deliverables and manage account receivables

Required Qualifications:

• Bachelors degree in Architecture Engineering Interior Design or related construction field (Professional licensure preferred)
• At least 10 years of professional experience in the AEC industry inclusive of at least 5 years in a client-facing role
• Strong understanding of business management principles including strategic planning resource allocation and leadership
• Knowledge of customer service principles including needs assessment quality standards and customer satisfaction
• Expertise in design techniques and tools for producing technical plans drawings and models
• Familiarity with building methods materials and systems for construction and renovation projects
• Strong critical thinking time management and communication skills both verbal and written
• Ability to actively listen understand others perspectives and respond thoughtfully in conversations

*TO BE CONSIDERED PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*

DLR Group is an integrated design firm delivering architecture engineering interiors planning and building optimization for new builds renovations and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration open information sharing shared risk and reward value-based decision making and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge the ME2040 and the SE2050 and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values commitment creativity environmental stewardship fun integrity ownership sharing teamwork we elevate the human experience through design together.

DLR Group follows a four-day in-office work model with employees having the flexibility to work somewhere other than the office on Fridays.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.