Client Implementation & Operations Manager

Intervene K-12


Job Location:

Houston, MS - USA

Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Client Implementation & Operations Manager
Intervene K-12 Full-Time Onsite

Build the Operations That Power Student Success
Intervene K-12 partners with school districts nationwide to improve student outcomes through high-quality educational programs. Were seeking an experienced Client Implementation & Operations Manager to lead the successful launch implementation and operational delivery of client programs.

This leadership role reports directly to the CEO and serves as the operational hub connecting Sales Client Success Technology Curriculum Reporting Finance and Operations. Youll lead cross-functional teams build scalable processes improve operational efficiency and ensure every client implementation is delivered on time on budget and with exceptional quality.


If you thrive leading complex implementations improving systems and building operational excellence wed like to talk with you.

Why Youll Love This Role

Lead company-wide client implementations
Partner directly with executive leadership
Build scalable operational processes
Drive automation and continuous improvement
Lead cross-functional teams

Make a direct impact on educational outcomes

What Youll Do

As the Client Implementation & Operations Manager you will:
  • Lead the implementation of new client engagements from Sales handoff through successful launch.
  • Develop implementation plans project schedules timelines and milestones.
  • Coordinate internal teams including Client Success Technology Curriculum Reporting Finance and Tutoring Operations.
  • Ensure staffing technology facilities reporting and operational readiness before client launches.
  • Manage multiple client implementations simultaneously.
  • Identify risks remove roadblocks and proactively solve operational challenges.
  • Develop and improve scalable operational processes and standard operating procedures.
  • Lead continuous improvement initiatives that increase efficiency and quality.
  • Partner with Technology to automate operational workflows and reporting.
  • Oversee vendors facilities logistics staffing partners and operational budgets.
  • Monitor operational KPIs dashboards and implementation performance.
  • Partner with Finance to ensure invoice readiness and operational accuracy.

What Were Looking For
Required Qualifications
  • Bachelors degree in Business Operations Management Project Management Education or related field
  • 7 years of operations implementation project management or service delivery leadership
  • 5 years leading cross-functional teams
  • Experience implementing multi-site or multi-location programs
  • Experience managing operational budgets vendors contracts and logistics
  • Strong project management and organizational skills
  • Exceptional communication and leadership abilities
  • Advanced Microsoft Office skills
  • Experience using CRM and project management software
Preferred
  • PMP Certification
  • Masters Degree a plus
  • Experience in education K-12 tutoring professional services or healthcare operations
  • Experience with Asana Smartsheet ClickUp Salesforce HubSpot or similar platforms
Success in This Role
Within your first year youll help:
  • Launch new client programs on schedule
  • Improve implementation speed and efficiency
  • Standardize operational processes
  • Increase cross-functional collaboration
  • Reduce operational bottlenecks
  • Improve scalability as the company grows

About ELL Pro
ELL Pro an Intervene K-12 company provides technology solutions that help school districts better support English Learners and Multilingual Learners. Our platform equips educators with the tools and data they need to improve student achievement while simplifying program management and reporting. Learn more at .

Why Intervene K-12
At Intervene K-12 were on a mission to transform student outcomes through innovative intervention tutoring and educational solutions. As a fast-growing organization weve already helped more than 100000 students succeed and continue to partner with school districts nationwide to improve academic achievement. Were looking for driven professionals who thrive in a fast-paced environment embrace challenges and want to build something meaningful while advancing their careers.

This combination gives candidates three strong reasons to apply:
  1. A generous benefits package.
  2. A mission-driven high-growth company where they can make a measurable impact.

What We Offer
  • Competitive base salary
  • Hybrid work environment
  • Career growth with a rapidly expanding organization
  • The opportunity to sell solutions that make a measurable difference in students lives

Benefit & Perks
We believe exceptional employees deserve exceptional support. Intervene K-12 offers a competitive compensation package along with a generous benefits program designed to support your health financial well-being and work-life balance.

Benefits include:
  • Competitive base salary plus uncapped commission
  • Comprehensive medical dental and vision insurance
  • Generous Paid Time Off (PTO) and paid holidays
  • 401(k) retirement plan
  • Professional development and career advancement opportunities
  • Hybrid work environment
  • Mileage and business expense reimbursement (when applicable)
  • The opportunity to make a meaningful impact on students while building a rewarding sales career

Required Experience:

Senior Manager

Client Implementation & Operations ManagerIntervene K-12 Full-Time OnsiteBuild the Operations That Power Student SuccessIntervene K-12 partners with school districts nationwide to improve student outcomes through high-quality educational programs. Were seeking an experienced Client Implementation ...

About Company

Intervene K-12 delivers a comprehensive data-driven intervention program with high-dosage online tutoring. At Intervene K-12, we help schools improve student outcomes and eliminate learning loss through a comprehensive intervention system with assessments, analytics and high-dosage, h ... View more

View Profile View Profile