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Clerk, General II
Job Location:
Job Location:
Baltimore, MD - USA
Hourly Salary:
USD 30 - 30
Hourly Salary:
Posted:
8 September 2026 (11 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description:
PURPOSE:
Performs a variety of clerical duties such as sorting and filing correspondence invoices receipts or other records. Collects information for specified report formats. Maintains files posting records compiling statistical data making and checking calculations preparing and sorting mail proofreading completing forms and checking for accuracy answering telephones and simple typing. Assist with training of clerical staff and serve as lead clerical support.
ESSENTIAL FUNCTIONS:
30% Gathers complies and verifies information and performs data entry.
20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence such as data entry filing operating basic office equipment (i.e. photocopier facsimile multi-line phone/voicemail systems and minimal computer programs.
20% Assists in a variety of administrative matters including but not limited to verifying statistical reports for accuracy and completeness compiling information scheduling and handling and adjusting complaints.
20% Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the departments leadership team to keep abreast of procedure changes and communicate such to team members.
10% Accurately assesses the quality of work by section clerks enters the quality data results in the work management system provides supervisor with weekly and monthly statistical reports.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: High School Diploma or GED
Experience: 2 years experience in an administrative clerical or operations role.
Preferred Qualifications
Knowledge Skills and Abilities (KSAs)
Adept at learning new technologies to perform data entry manage calendars and create reports. Proficient
Proficient in Microsoft Office applications. Proficient
Strong time-management and organizational skills Proficient
Excellent communication skills both written and verbal Proficient
The incumbent is required to immediately disclose any debarment exclusion or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities deadlines and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including customers who may be demanding or otherwise challenging.
Additional Skills:
Ambulatory Practice Experience
***Lumen and / or its clients will not provide equipment (Laptop monitor etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumens client allowing the user access to the required systems and technology.***
PURPOSE:
Performs a variety of clerical duties such as sorting and filing correspondence invoices receipts or other records. Collects information for specified report formats. Maintains files posting records compiling statistical data making and checking calculations preparing and sorting mail proofreading completing forms and checking for accuracy answering telephones and simple typing. Assist with training of clerical staff and serve as lead clerical support.
ESSENTIAL FUNCTIONS:
30% Gathers complies and verifies information and performs data entry.
20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence such as data entry filing operating basic office equipment (i.e. photocopier facsimile multi-line phone/voicemail systems and minimal computer programs.
20% Assists in a variety of administrative matters including but not limited to verifying statistical reports for accuracy and completeness compiling information scheduling and handling and adjusting complaints.
20% Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the departments leadership team to keep abreast of procedure changes and communicate such to team members.
10% Accurately assesses the quality of work by section clerks enters the quality data results in the work management system provides supervisor with weekly and monthly statistical reports.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: High School Diploma or GED
Experience: 2 years experience in an administrative clerical or operations role.
Preferred Qualifications
Knowledge Skills and Abilities (KSAs)
Adept at learning new technologies to perform data entry manage calendars and create reports. Proficient
Proficient in Microsoft Office applications. Proficient
Strong time-management and organizational skills Proficient
Excellent communication skills both written and verbal Proficient
The incumbent is required to immediately disclose any debarment exclusion or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities deadlines and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including customers who may be demanding or otherwise challenging.
Additional Skills:
Ambulatory Practice Experience
***Lumen and / or its clients will not provide equipment (Laptop monitor etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumens client allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Required Experience:
IC
