Claims Processing Auditor

Role Details

Job Title: Claims Processing Auditor

Location: West Des Moines IA or Lenexa KS

Reports To: National Claims Processing Manager

Employment Type: Full Time

Job Requisition ID: 2026-1003

Requisition Begin Date: 10/12/2026

Requisition End Date: 12/12/2026 (Posting may close earlier if filled or business needs change.)

Role Overview

ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers agents and re-insurers.

Reporting to the Claims Processing Manager you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting Claims and Compliance and be a resource for them.

This position will report to the West Des Moines Iowa or Lenexa Kansas locations. ProAg is a 4:1 hybrid workplace; Monday through Thursday is in office with Friday being a remote day.

In this Exciting Opportunity You Will:

Monitor claims through auditing and data entry activities

Ensure claims are adequately documented in our processing system

Track claims for timeliness

Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment

Process loss claims for payment

Attend assigned training as needed

Collaborate with and communicate information clearly and effectively to crop adjusters team members compliance accounting and agents

Provide support to other regions as needed through cross-training activities

Adhere to the expectations of ProAg policyholder touchpoints

What You Bring

• Two years of relevant and progressive professional experience
• High School diploma or equivalent is required
• Solid written and verbal communication skills with an emphasis on confidentiality tact and diplomacy with employees and customers
• Sound analytical skills with a deep attention to detail in order to problem solve
• Ability to effectively and efficiently multi-task set and shift priorities and adapt to change
• Handle sensitive and/or confidential material strictly in accordance with company policy Risk Management Agency (RMA) guidelines etc.

What We Offer

• Competitive salary and comprehensive benefit package
• Strong learning culture with ongoing development opportunities
• Opportunities for growth and career advancement
• Comprehensive medical vision and dental coverage with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO three floating holidays approximately 10 paid holidays and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program including mental health services fitness network membership and a complimentary Headspace subscription
• Student loan matching program
• Employee discount program
• An opportunity to do meaningful work and love what you do

What We Represent:

A career with purpose. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers. Join a team who truly cares.

• Part of something bigger:We offer a career with purpose as you support the farmers and ranchers who create food fuel and fiber for the world.
• Personal connections:We are built on strong relationships and appreciation of your individuality.
• A team who cares:We look out for each other personally and professionally because we care about each other.
• Innovators by trade:Were committed to a brighter tomorrow for our team members and agriculture.
• The best of both worlds:We combine personal connections with powerful resources thanks to our culture and the backing of Tokio Marine HCC.

The Company:

ProAg a member of the Tokio Marine HCC group of companies is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A. With 100 years of service to our agents & insureds we stand committed to continuing the principles that ProAg was founded on: Integrity Loyalty and Customer Service.

Tokio Marine HCC is a leading specialty insurance group with offices in the United States the United Kingdom Europe and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group and more than fifty years of growth profitability and stability we offer important insurance products that most people dont even know exist. Every policy we write is special enabling our clients to do amazing things.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity genetic information marital status medical condition national origin physical or mental disability protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances.

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