CIAM Engineer II, IAM Platform Engineering
Job Location:
Carrollton, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Description Summary
Configures supports and enhances Customer Identity and Access Management (CIAM) platforms that provide secure scalable and seamless authentication authorization registration and profile management capabilities for customer-facing applications and digital experiences. Monitors platform performance authentication telemetry and security events to identify troubleshoot and resolve complex identity-related issues affecting customer access and user journeys. Develops and maintains API integrations automation solutions and identity workflows that enable secure connectivity between customer applications and enterprise identity services. Partners with software engineering product security and architecture teams to implement test and optimize modern CIAM capabilities including Single Sign-On (SSO) Multi-Factor Authentication (MFA) federation social login and customer lifecycle management.
Key Responsibilities
Configures administers and maintains enterprise CIAM platforms to support secure reliable and scalable customer authentication and authorization services.
Supports customer registration account recovery profile management consent management and identity lifecycle processes across digital channels.
Implements and manages authentication technologies including Single Sign-On (SSO) Multi-Factor Authentication (MFA) adaptive authenticationPasswordlessauthentication and federated identity services.
Develops and supports integrations using industry-standard identity protocols such as OAuth 2.0 OpenID Connect (OIDC) SAML 2.0 and SCIM.
Analyzes authentication logs customer identity telemetry security events and platform performance metrics to troubleshoot user access issues and identify root causes of service disruptions.
Designs and maintains API-based integrations between customer-facing applications and centralized identity services to support secure access management and customer onboarding processes.
Creates and maintains technical documentation operational procedures architecture diagrams and support runbooks for CIAM platform services and integrations.
Collaborates with application development teams to design test and validate secure customer identity solutions for new digital products and enhancements.
Participates in platform upgrades patching activities configuration changes and release validation efforts to ensure service stability and security.
Supports security assessments vulnerability remediation efforts audit requests and compliance activities related to customer identity platforms.
Contributes to automation initiatives that improve operational efficiency provisioning processes monitoring capabilities and platform reliability.
Assists in evaluating emerging CIAM technologies authentication methods and identity security best practices to continuously improve customer security and user experience.
Required Qualifications
Bachelors degree in Computer Science Information Technology Cybersecurity Software Engineering or a related discipline or equivalent combination of education and experience.
2 years of experience supporting Identity and Access Management Customer Identity and Access Management (CIAM) platform engineering software development cloud engineering or related technical disciplines.
Experience supporting identity platforms such as Okta Customer Identity Auth0 Ping Identity ForgeRock Microsoft Entra External ID or equivalent CIAM solutions.
Knowledge of identity and authentication standards including OAuth 2.0 OpenID Connect (OIDC) SAML JWT and RESTful APIs.
Experience troubleshooting authentication federation and user access issues in cloud and hybrid environments.
Familiarity with scripting or automation technologies such as JavaScript.
Understanding of security principles including Zero Trust authentication authorization identity governance session management and customer data protection.
Preferred Qualifications
Industry certifications such as Certified Identity and Access Manager (CIAM) CISSP Security Microsoft Identity and Access Administrator Okta Certified Professional Ping Identity Certification or equivalent.
Experience with cloud platforms including Microsoft Azure AWS or Google Cloud.
Experience implementing customer-facing identity solutions at enterprise scale.
Knowledge of customer privacy regulations and compliance frameworks including GDPR CCPA HIPAA or similar standards.
Experience working in Agile DevOps or Site Reliability Engineering (SRE) environments.
Familiarity with scripting or automation technologies such as PowerShell Python or similar languages.
Success Factors
Strong analytical and problem-solving skills.
Ability to balance security requirements with customer experience objectives.
Effective collaboration across engineering product architecture and cybersecurity teams.
Strong verbal and written communication skills.
Commitment to operational excellence platform stability and continuous improvement.
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Required Experience:
IC
About Company
Discover how Cencora delivers innovative cell and gene therapy solutions, enhancing patient access, affordability, and connectivity across treatment journeys.
