Chief of Staff AI & Data Transformation & Analytics
McLean, MD - USA
Job Summary
You will apply your strategic and operational skills as Chief of Staff to the AI and DT&A Practice Leader. This role sits at the intersection of go-to-market execution internal AI enablement firm governance and operating discipline responsible for enabling the Practice Leader to operate at their highest level while ensuring the AI & DT&A Practice runs with consistent rhythm and strategic clarity. You should be passionate about AI strategy business operations and the role technology plays in transforming professional services. This is an ideal opportunity for a high-caliber operator to grow in a fast-paced innovation-led environment.
The central dimension of this role is serving as a fully aligned strategic partner to the Head of AI & DT&A. The Practice Leader builds you run. Your success is measured by the Practice Leaders ability to say they cannot operate effectively without your partnership and by the AI Labs ability to operate with consistent well-understood rhythm.
Practice Leader Capacity Extender
- Drive and support strategic initiatives across the AI Lab and DT&A Practice coordinating with the National Service Line and AI Lab team leaders.
- Own agendas materials and facilitation for weekly monthly and quarterly leadership forums.
Operating Discipline
- Own the leadership operating rhythm meeting cadences follow-through and initiative accountability.
- Translate priorities into structured plans with clear owners and timelines ensuring execution stays aligned with firmwide strategy.
AI Go-to-Market Execution
- Serve as the connective tissue between the Practice Leader Marketing and BD. Drive AI-specific commercial strategy pipeline hygiene and GTM Champion engagement across service lines.
AI Strategy Investment & Governance
- Steward the firms AI investment. Own the governance model for use case intake prioritization and production deployment and ensure AI spend is visible well-forecasted and tied to measurable output.
FP&A Partnership
- Accelerate the maturity of the financial operating model for the AI Lab and DT&A Practice enabling the Practice Leader to use data to drive decisions rather than backward-looking reviews.
Business Strategy & Governance
Develop the AI and DT&A market strategy in partnership with the Practice Leader and Service line leaders to drive growth profitability and performance; hold leadership accountable for moving strategy forward
Design and own the Labs AI governance model end to end use case intake sizing and scoring Steer Co prioritization and production deployment
Financial Planning & Analysis
Partner with FP&A to set annual budgets and goals establish KPIs review key metrics and translate financial reporting into recommended actions
Lab Operations & Process Improvement
Own and run the Labs operating calendar and leadership meeting rhythm with clear owners timelines and follow-through
Identify people process and operational pain points across the practice and develop strategies to improve and scale them
Go-to-Market & Revenue Enablement
Lead AI GTM Champion calls and channel management; drive pipeline hygiene and own GTM collateral libraries
Track and report on weekly pipeline won work revenue and AI consent metrics; escalate as needed
Represent AI on the firm-level Strategic Pricing initiative leading firmwide comms and the change cascade for AI pricing
Communications & Change Management
Develop and execute a communications plan for the AI DT&A Practice; partner with firmwide Communications Marketing and Operations to ensure alignment with firm-wide strategy and messaging across townhalls AI videos Field Guides website updates and market events
Work with Operations and practice leadership to execute key change management initiatives ensuring updates cascade top-down
Prepare and support materials for SteerCo Board Partner meetings firm townhalls and Practice Leader calls; attend and present where appropriate
Leadership Relationships & Team Development
Build strong relationships with key business and functional leaders across the practice and the broader firm
May manage and develop direct reports as the team continues to grow; coach and mentor team members with a goal of developing and retaining talent at CrossCountry
- You have established yourself as a trusted strategic partner and proxy to the Head of AI and DT&A Practice Leader
- Consistent disciplined operating rhythm is maintained across the team meetings are purposeful decisions get made and nothing falls through the cracks
- Strategic initiatives are executed not just planned
- The team is able to spend more time on high-value work (sales delivery innovation) because operations run smoothly
- You have displayed a high level of confidentiality and professional maturity
- Minimum 810 years of experience in management consulting strategy or a chief of staff / TMO-type role
- Deep fluency in AI not as a developer but as a strategist and operator who can translate between business needs and AI capabilities
- Proven track record running complex multi-stakeholder programs at the firm or practice level
- High-quality professional presentation skills including excellent writing and executive communication; comfortable presenting to boards partners and C-suite
- Ability to operate independently without close supervision; proactively identifies challenges and recommends solutions
- Strong command of priorities and deadlines; highly organized with the ability to zoom out to strategy and zoom in to execution
- Bachelors degree (or higher)
Required Experience:
Senior IC
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