Case Manager Vietnamese

This position is eligible for 10% field work specialty pay and 5% bilingual pay for hours worked.

Hybrid - The first 3 months in-office then scheduled levels of telework until probation is complete.

Why Its a Great Opportunity:

As a bilingual Case Manager fluent in Vietnamese familiar with the aging process and case management you will manage a caseload assisting clients in the Medicaid program. You will provide assessments of need authorization oversight and monitoring of older and disabled client care plans with a laptop in the clients home setting.

You are on the front line of our efforts dedicated to connecting older adults and adults with disabilities with services to help them remain safe and independent at home. Your assistance has a direct impact on our clients quality of life.

Why Its a Great Department:

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity stability and hope. As the countys community and human services department we strengthen the local safety net by investing in programs that support people at every stage of lifefrom early childhood and youth development to housing stability behavioral health disability support and services for seniors veterans immigrants and refugees. Working alongside nearly 170 community-based organizations local governments and nonprofit partners we respond to both urgent needs and long-term challenges with compassion accountability and collaboration. Whether helping families stay housed supporting recovery and wellness connecting people to food and transportation or expanding access to opportunity our work is grounded in the belief that strong communities are built when people are seen supported and empowered. Together with our partners we are committed to creating an inclusive responsive system of care that helps Pierce County residents not just survivebut thrive.

Learn more about the Human Services Department here.

How to be Successful in the Role:

We are looking for someone with case management experience who is diligent detail-oriented and a strong communicator. You will use your exceptional written and verbal communication skills frequently with clients family members and community providers to ensure services are being provided in accordance with the established care plan. We need someone who is prompt with responses and can act with a sense of urgency as well as work well independently and as part of a team.

Your Future in this Role:

Throughout the onboarding process you will meet with the ManagersSupervisorsandteams regularly to discuss expectations set goalsidentifypriorities and gain familiarity with current policies procedures and strategic measures. Pierce County offers professional development through the leadership development program robust online learning and other training opportunities throughout your career to ensure your success.

Core Daily Responsibilities:

• Responsible for assessment coordination of services and advocacy of older and disabled adult clients.
• Provide formal reassessment at specific intervals to gauge progress and continuing needs.
• Develop implement and monitor service plans through regular contact with clients and service providers; participate in related case staffing.
• Must be able to travel to assigned work locations including but not limited to field assessments.

This announcement is not intended to reflect all duties to be performed by our next team member but shall present a descriptive list of the range of duties that may be performed. To view the complete classification click here.

• A Bachelors degree in social work gerontology psychology counseling and guidance sociology or a related field AND
• Two years or more of experience providing direct human services preferably in the area of providing services to senior citizens is required.
• Masters degree in behavioral health sciences AND
• One year of experience in the social services field preferred.
• Bilingual and fluency in Vietnamese in all aspects of communication is required. Part of the interview process will involve questions in Vietnamese with someone who is also bilingual.

Special Requirements and/or Qualifications:

As a condition of employment the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

How to Apply:

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position.Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however we ask that everything you submit genuinely reflects your own experience skills knowledge and writing style.

During the interview process you may be asked to demonstrate your skills including writing and subject knowledge and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the Countys needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps which may include assessments phone screens or interviews.

Upon offer compensation is based on a range of job-related factors including the requirements of the role your skills and experience and internal pay equity.

Our Welcoming Workplace Commitment:

Pierce County is committed to fostering a Welcoming Workplace where employees are supported respected and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executives Forward Together mission Pierce County works to build communities that are safe welcoming and connected. This same commitment shapes how we recruit develop and retain our employees. County employees make a direct and visible impact in the lives of residents every day and we invite you to join us in helping keep Pierce County a place people are proud to call home.

We are unable to sponsor or take over sponsorship of an employment visa at this time.