Case Manager, Supportive Housing Program

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Stability Supportive Housing Programprovides 60 units of scattered site supportivehousingto chronically homeless single adults and adult families withafamilymemberwho has a serious mental illnessand/or substance use disorder. Theapartments are locatedthroughout New York City.

Position: Case Manager

Reports To: AssistantProgram Manage

Location: Brooklyn NY 11225

WhatDoesaCase ManagerDo:

• Provide all contract-funded activities including conducting Intakes Assessments Service Plans Reassessments Service Plan Updates Accompaniment Referrals Advocacy Housing Inspections Case Conferences and other program requirements.

• Complete all program documentation and enter client services into Client Track ensuring records are accurate and up to date.

• Ensure clients are connected to and maintain primary medicalcare andadhere to medical and medication treatment plans.

• Connect clients to needed services suchasmedical mental health substance use treatment as wellaslegal entitlements etc.

• Monitor clients progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits and document via progress notes.

• Function as client liaison/client advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.

• Escort clients to appointments (educational medical social service etc.)

• Assist clients in completing applications for benefits and entitlementsand monitors outcome of process.

• Collect all required documentation and create client files.

• Conduct aminimumone home visit per month

• Conduct program required unit inspections as required by funding source.

• Request Emergency Assistance to assist clients in paying clients portion of utility bills if needed.

• Input work orders into the system and follow-up on repairs which may include contacting building management and coordinating between outside contractors and clients

• Monitor clients living conditions.

• Respond immediately to emergencies and inform supervisor.

• Meet required monthly projections.

• Provide all required information for the completion of monthly program reports.

• Maintain clients charts always audit ready.

• Provide all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders.

• Participate in administrative and staff meetings as requested.

• Other duties as assigned.

What are the Qualifications for the Position:

• Bachelors degree with one year of experience or

• Associate degree with two years of experience or

• High school diploma or GED with four years of experience

Minimum Experiences and Skills Required:

• Experience as described above preferably in a mid-sized (250 employees) organizationworkingwith persons with ahistoriesof homelessness mental illness and/or substance abuse.

• Goodwritten & verbal communication.

• Computer literacy in Microsoft Office Suite.

Preferred Qualifications:

• Bi-lingual English and Spanish.

Compensation: $54672.80 annually

Status: Full-time (35 hours weekly)

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.