Case Manager

A dynamic plaintiff personal injury mass tort and premises liability firm in Sherman Oaks is seeking a Case Manager. Due to heavy case volume this role provides critical hands-on support across all phases of pre-litigation. The ideal candidate thrives in a fast-paced environment and possesses strong organizational and interpersonal skills.

• Serve as the primary point of contact for clients throughout the life cycle of their case.

• Provide case updates answer client inquiries and maintain ongoing client engagement and satisfaction.

• Manage case files including intake document collections medical records discovery responses and case deadlines.

• Monitor case progress and maintain detailed notes in the case management system.

• Schedule appointments depositions mediations and court dates as needed.

• Track all case costs.

• Coordinate the assignment of tasks.

• Ensuring accurate & timely completion of tasks.

• Communicate team performance with the supervisory attorney.

• Ensure all case-related documents are accurately & effectively saved.

• Organize and maintain physical and electronic case files.

• Prepare and draft case-related documents including email correspondence letters and memorandums.

• Assist attorneys with case preparation including drafting summaries timelines and exhibits.

• Maintain regular communication with medical providers insurance adjusters opposing counsel and co-counsel as needed.

• 3 years of Plaintiff Personal Injury experience including at least 1 year specifically managing Mass Torts / Multidistrict Litigation (MDL) cases.

• Procedural knowledge including client intake drafting and submitting Plaintiff Fact Sheets (PFS) handling deficiency cures and census tracking.

• Proficiency in medical record reviews and complex lien resolution processes (including Medicare Medi-Cal/DHCS ERISA and private health plans).

• Hands-on mastery of Legal Case Management Systems (e.g. Filevine Litify Needles or Cloudlex) and advanced Excel matrix tracking.

• Working knowledge of California civil procedure and Los Angeles Superior Court (LASC) local rules filing standards and deadlines.

• Bilingual fluency in English and Spanish with exceptional interpersonal skills to communicate compassionately with high-volume injured client populations.

• Salary Compensation Range: $35 - $45 hr.

• Health Benefits

• PTO

• Sherman Oaks CA

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