Case Manager Req 5119

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless preventio

BronxWorks offers the unique opportunity to partner with social services programs to comprehensively support the whole individual and the whole family. BronxWorks Legal Services provides free high-quality legal representation and advice in the areas of Crime Victims law Domestic Violence Immigration and Evictions. BronxWorks uses its diverse resources to offer holistic representation and advice with a particular focus on serving low-income and underserved populations

RESPONSIBILITIES

• Must attend and actively participate in all weekly unit meetings in-person to ensure collaboration case coordination and alignment on program goals.
• Work collaboratively with the program staff to ensure critical needs of survivors are appropriately addressed by coordinating intake processes that will accommodate survivors who approach the program directly or through referrals from partner organizations.
• Carry a caseload for which the attorneys provide representation in either administrative processes or litigation.
• Develop training for the ongoing professional development of program staff.
• Conduct outreach to underserved and other communities in need.
• Ensure that data reporting requirements are met.
• Working with a variety of third-party stakeholders including partner social service agencies.
• Maintain accurate and timely data entry in program databases.
• Prepare monthly and quarterly reports for funders and internal tracking.
• Attend internal and external meetings including contract and agency trainings.
• Provide coverage and program support as needed including classroom and workshop assistance.
• Participate in community outreach events workshops and Know Your Rights sessions.
• Maintain detailed attendance and service records in compliance with program requirements.
• Work at other BronxWorks sites as needed.
• In-person work is an essential function of this position and may include but is not limited to intake client meetings conferences CLEs community outreach events with elected officials and Know Your Rights trainings.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelors degree and at least two years of relevant program or administrative experience.
• Experience working with survivors of trauma immigrants and/or underserved communities is required.
• Familiarity with legal advocacy and representation in family court seeking orders of protection.
• Familiarity with legal advocacy and representation on immigration matters related the Violence Against Women Act.
• Excellent oral advocacy litigation and writing skills.
• Ability to work independently and in a team.
• Ability to work collaboratively and across issue area with diverse communities and institutions
• Fluency in another language commonly spoken in NYC is preferred.
• Strong organizational skills and ability to meet deadlines in a high-volume environment.
• Proficiency with modern office technology including Microsoft Office databases email and standard office equipment.
• Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand walk or sit for long periods of time
• Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .