Case Manager Employment Services

This role will specifically support employment services.

Imagine waking up every morning with the chance to change someones life. Imagine knowing your efforts willbenefitboth your career and our neighbors around the world. At CWS our team knows they are making a difference every day. Whether youre in our U.S.-based offices supporting refugees asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns grant reports or critical communications - you have the opportunity to work towards a world where everyone has food a voice and a safe place to call home.

The purpose of this position is to provide comprehensive case management services that empower newcomers to successfully integrate into their communities. By delivering individualized support connecting clients to essential resources andfacilitatingaccess to higher levels of care when needed the Case Manager plays a critical role in helping refugees achieve stability and long-term self-sufficiency.

• Enroll eligible clients into the program and provide orientation and on-going case management services throughout the program service period
• Develop create and maintain employment solutions for refugees and other ORR-eligible clients
• Assess clients employability and assist with development formulation and implementation of employment service plan resumes and job applications
• Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Identify support services that may assist clients in becoming self-sufficient such as ESL transportation immigration services and childcare.
• Identify job opportunities assist with application completion coordinate interviews advocate for clients and follow-up with employers
• Manage ORR-eligible cases ensuring timely delivery of services and fulfillment of requirements outlined in the RSS Providers Manual.
• Complete all case notes and program documentation ensures accuracy and compliance within program guidelines and confirms timely delivery of services
• Ensure timely data entry into agency and state funder databases
• Provides safe timely and supervised transport for clients to off-site appointments or activities as needed
• Provide or organize on-the-job interpretation services as needed
• Communicates coordinates and promotes program within the community and partners.
• Respond promptly to employer requests and inquiries
• Serve as a local representative during presentations and meetings with external community resources
• Identify new referral resources that will facilitate and assist client in self-sufficiency
• Serve as an advocate for clients.
• Perform other duties as assigned.

Education and Experience:

• Bachelors degree or equivalent experience in lieu of degree.

• 3-4years experience working with refugees or immigrants andprevious employment case management experience.

Other Skills:

• Strongly preferred that candidates are bilingual in English and a refugee language.

• The successful candidate must be computer literate withproficiencyin MS Office Suite (Word and Excel) and internet applications.

• Exceptional organizational and time management skills are.

• Excellent communication skills are essential including an ability to communicate in a trauma-informed positive caring and professional mannerdemonstratingrespect and empathy.

• Ability to work in a multi-cultural environment.

• Commitment and willingness to support CWS Platform on Racial Justice as a CWS employee.

The job will require reference checks standard criminal background checks and motor vehicle background checks.