Case Manager Applied Behavior Analyst

This position is part of the ABA program which operates out of our Mt. Airy location and is an in-person position Monday through Thursday and remote on Fridays.

Gemma Services is known for its quality programs that promote safety and nonviolencewhilecultivating a caring environment in a diverse and inclusive environment. Gemma Services strives tocreate a community that promotes recovery from traumafor the children and families that we serve.

The ABA program is designed for children teens and young adults up to age 21 who are experiencing emotional or behavioral challenges. Our services are provided in schools homes and the community by Behavioral Consultants Mobile Therapists and Behavioral Health Technicians.

Why Gemma

• Generous earned paid time off to be used for vacation and sick time and includes three additional Personal days.
• Medical dental and vision benefits
• Referral bonus if you refer others.
• Education assistance for tuition reimbursement and continuing education
• 403B with employer match
• In addition Gemma offers self-care funds for each program to participate in wellness activities.

Responsible for administratively supporting the clinical services provided in the ABA program including entering referrals obtaining consents and securing authorizations for services. Responsible for speaking with families and collaborating with clinicians in the program. Ensures collaborative communication with other members of the treatment team. Operates with Gemmas UNITED values and the Gemma Way to ensure safe timely and high-quality services in alignment with IBHS/ABA best practices.

1. Ensure all initial treatment plans are signed. Upload all signature pages to the EMR.
2. Monitors new cases for clinician assignments and ensure the clinician has begun services. Facilitates initial communication between the clinician and the family if needed. Send letters to families as applicable in attempts to facilitate clinician contact.
3. Create authorization letters for the schools and submit weekly schedules to the schools as requested.
4. Connects families to alternate services/supports as needed/requested.
5. Updates EMR with all changes in child-related demographic information admissions and discharges upon notification of such changes.
6. Completes Discharge Aftercare plans and provides resources to families upon discharge as requested.

Skill(s): Proficient reading writing grammar and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills including knowledge of Microsoft Office; Familiarity of utilizing EMR; Detail oriented; Excellent organization and task management skills; Experience collaborating with others in a professional capacity; strong customer service principles and practices; problem solving abilities; interpersonal skills sufficient to interact with sensitivity with clients families office staff and external agencies.

Education: A B.S. or B.A. degree in a human service-related field required.

Experience: A minimum of one (1) year of experience in the Behavioral Health field is normally required. Experience with ABA is preferred.

If you are committed to improving the lives of children and adolescents we would love to talk with you!

Gemma is proud to be an Equal Employment Opportunity Employer. We celebrate diversity and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.

If you need assistance or accommodation due to a disability you may contact us at

Required Experience:

Manager