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Case Management Coordinator
Job Location:
Job Location:
Pittsburgh, PA - USA
Hourly Salary:
USD 30 - 33
Hourly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
One of Airetel Staffings valued clients is looking for a Case Management Coordinator located in Pittsburgh region.
Wholecare
Must be bilingual in English and Spanish
Candidate must take Housing Coordinator Glider assessment (Highmark-) and provide link on assessment.
COMMUNITY HEALTH WORKER WELLSPAN
ESSENTIAL RESPONSIBILITIES:
Initiate outreach efforts both face-to-face and telephonically related to targeted
preventive health care gaps maternity care transitions health related social
needs and chronic condition initiatives. Educate members on the importance of
targeted preventive health services assess opportunities for care management
intervention and make appropriate referrals including referrals to community
resources as needed. Contact members providers and community agencies to
coordinate access to preventive health services and/or assistance to address
health-related social needs.
Develop a rapport with members community-based organizations and provider
partners to establish a supportive relationship which empowers members to take
an active role in their health and wellness. Collaborate with human services
providers such as Head Start Programs WIC community centers and homeless
shelters in the identification and outreach to members in need of services.
Contribute to the development and preparation of educational materials for
members and providers. Provide summary and outcomes of outreach attempts and
community education to management and peers.
Participate in the development of programs that are effective measurable and
innovative with a special emphasis on reaching at risk members. Conduct SDOH
assessments as needed and assist with scheduling appointments addressing
social health barriers and answering questions.
Understand the Organizations lines of business and benefits for members in order
to provide accurate and current information to member.
Represent the company at community events including events sponsored by
community partners.
Other duties as assigned or requested.
EDUCATION
Required
High School Diploma or GED
EXPERIENCE
Required
1 year of Community Health Worker experience or related field
Lived experience in the community served
Preferred
Experience in Medicaid regulations
Experience in customer service/member services within the healthcare sector
Experience working with at-risk populations
LICENSES OR CERTIFICATIONS
Required
Certified Community Health Worker (CCHW) - PA Certification Board within 12
months of start date.
SKILLS
Knowledge of principles and processes for providing customer service. This
includes customer needs assessment meeting quality standards for services
The ability to interact well with peers supervisors and customers and work as a
team member
Ability to solve problems independently and creatively and be proactive selfdirected assertive and creative in problem solving and system planning
Ability to handle many tasks simultaneously and respond to customers and their
issues promptly
Possess good written and oral communication skills
Have an appreciation of cultural diversity and sensitivity towards the Medicaid
population with demonstrated expertise in topics related to cultural competency
including working with members with limited English proficiency.
Be aware of issues members face related to healthcare including transportation
childcare lack of knowledge concerning preventive health distrust of the system as
well as other personal social financial barriers
Must demonstrate patience and empathy when interacting with members and all
internal/external customers
Language (Other than English):
Bilingual Spanish & English (required)
Travel Requirement:
50-75%
PHYSICAL MENTAL DEMANDS and WORKING CONDITIONS
Must reside within one of the following PA counties: Adams Lancaster Lebanon
York
Remote position with local travel required 50-75% (travel is reimbursable)
Schedule includes regular business hours Monday Friday with occasional evening
or weekend availability for community events
Bill rate: $30-33
Must be US Citizen
Airetel Staffing Inc. is nationally recognized as Best of Staffing - Diamond Award Winner. For more details or to view other opportunities visit us at or call .
Wholecare
Must be bilingual in English and Spanish
Candidate must take Housing Coordinator Glider assessment (Highmark-) and provide link on assessment.
COMMUNITY HEALTH WORKER WELLSPAN
ESSENTIAL RESPONSIBILITIES:
Initiate outreach efforts both face-to-face and telephonically related to targeted
preventive health care gaps maternity care transitions health related social
needs and chronic condition initiatives. Educate members on the importance of
targeted preventive health services assess opportunities for care management
intervention and make appropriate referrals including referrals to community
resources as needed. Contact members providers and community agencies to
coordinate access to preventive health services and/or assistance to address
health-related social needs.
Develop a rapport with members community-based organizations and provider
partners to establish a supportive relationship which empowers members to take
an active role in their health and wellness. Collaborate with human services
providers such as Head Start Programs WIC community centers and homeless
shelters in the identification and outreach to members in need of services.
Contribute to the development and preparation of educational materials for
members and providers. Provide summary and outcomes of outreach attempts and
community education to management and peers.
Participate in the development of programs that are effective measurable and
innovative with a special emphasis on reaching at risk members. Conduct SDOH
assessments as needed and assist with scheduling appointments addressing
social health barriers and answering questions.
Understand the Organizations lines of business and benefits for members in order
to provide accurate and current information to member.
Represent the company at community events including events sponsored by
community partners.
Other duties as assigned or requested.
EDUCATION
Required
High School Diploma or GED
EXPERIENCE
Required
1 year of Community Health Worker experience or related field
Lived experience in the community served
Preferred
Experience in Medicaid regulations
Experience in customer service/member services within the healthcare sector
Experience working with at-risk populations
LICENSES OR CERTIFICATIONS
Required
Certified Community Health Worker (CCHW) - PA Certification Board within 12
months of start date.
SKILLS
Knowledge of principles and processes for providing customer service. This
includes customer needs assessment meeting quality standards for services
The ability to interact well with peers supervisors and customers and work as a
team member
Ability to solve problems independently and creatively and be proactive selfdirected assertive and creative in problem solving and system planning
Ability to handle many tasks simultaneously and respond to customers and their
issues promptly
Possess good written and oral communication skills
Have an appreciation of cultural diversity and sensitivity towards the Medicaid
population with demonstrated expertise in topics related to cultural competency
including working with members with limited English proficiency.
Be aware of issues members face related to healthcare including transportation
childcare lack of knowledge concerning preventive health distrust of the system as
well as other personal social financial barriers
Must demonstrate patience and empathy when interacting with members and all
internal/external customers
Language (Other than English):
Bilingual Spanish & English (required)
Travel Requirement:
50-75%
PHYSICAL MENTAL DEMANDS and WORKING CONDITIONS
Must reside within one of the following PA counties: Adams Lancaster Lebanon
York
Remote position with local travel required 50-75% (travel is reimbursable)
Schedule includes regular business hours Monday Friday with occasional evening
or weekend availability for community events
Bill rate: $30-33
Must be US Citizen
Airetel Staffing Inc. is nationally recognized as Best of Staffing - Diamond Award Winner. For more details or to view other opportunities visit us at or call .
Required Experience:
IC
