Case Assistant

PURPOSE: The Jewish Boards Youth and Family Division supports domestic violence survivors and their family members. Using a non-judgmental trauma-informed approach staff guide the residents to create and meet personalized recovery goals to stabilize their families to develop independent living skills and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing utilize a culturally competent and anti-racist lens and respect the dignity and legitimacy of each individuals OVERVIEW:The Case Assistant is the introductory level of direct care staff working within the Jewish Boards supported housing programs to help residents live in the community as independently as possibleKEY ESSENTIONAL FUNCTIONS include but not limited to:Supports the clinical and case associate staff in their work with residential clients and provides services to those clients within the scope of program regulations and agency - up vacant apartments for new families admitted to the program Completes apartment inspections to ensure that all safety and sanitary conditions are intake phone screenings (with training and supervision)Provides Orientation/Intake for new residents. Develops and may run activity sessionsAccompanies clients on trips and outings and supervises activitiesMay be called upon to work one on one with a client who is displaying significant stressEnsures that the residents understand the rules and regulations of the facility in which they are and ensures that security is maintained within the hourly rounds of the facility and document all activity in the Communication in regular staff meetings and trainings. May be asked to travel to off-site meetings and regular and timely documentation of all client interactions including informational notes; files incident reports as their experience and observation of the clients under their care with the treatment team and immediately brings to the attention of the supervisor any unusual duties as COMPETENCIES for the position include:Excellent client engagement skillsStrong verbal and written communication skillsAttention to detailAbility to work independently as well as with a teamAbility to travel to visit clients in apartments or to escort drivers license and willingness to drive agency van / TRAINING REQUIRED:HS degree/HSE RequiredOne year of experience in a community mental health or human services setting preferredADDITIONAL QUALIFICATIONS NEEDEDWillingness to work with a traumatized population many with experiences of homelessness and substance and respect for vulnerable and understanding for the sometimes slow process of stabilization and SKILLS REQUIREDFamiliarity with working in Windows environmentAbility and willingness to learn new systems and application softwareIf you join us youll have these great benefits:Generous paid time off in addition to paid agency holidays and 15 sick daysAffordable and high-quality medical/dental/vision plansTuition assistance and educational loan forgivenessFree continuing education opportunities403(b) retirement benefits and a pensionFlexible spending accounts for health and transportation27/7 Accessible Employee Assistance ProgramLife and disability insuranceWho we are:The Jewish Board delivers innovative high-quality and compassionate mental health and social services to over 45000 New Yorkers each year. We are unique in serving everyone from infants and their families to children teens and adults. We are proud to employ and serve people of all religions races cultural backgrounds gender expressions and sexual orientations. We are committed to building diverse equitable and inclusive teams to help support our mission and we strongly encourage candidates from historically marginalized backgrounds to apply to work with on Equal Opportunity: