Care Operations Coordinator Remote

Work Arrangement: Remote
Eligible Work Locations: Florida and United States
Employment Type: Full-Time
Department: Operations / Client Services
Reports To: Director of Operations
Pay: $22$28 per hour
Recommended Starting Pay: $25 per hour

Plan Life Care is seeking a dependable organized and technology-oriented Remote Care Operations Coordinator to support the day-to-day coordination of client services and caregiver operations.

This is a work-from-home position available to candidates residing in Florida and other U.S. states subject to applicable employment requirements. The position does not require daily travel to a Plan Life Care office.

The ideal candidate is professional dependable comfortable working independently and proficient with computers phone communication email scheduling systems and online business tools.

• Coordinate caregiver schedules and client service assignments.
• Communicate professionally with caregivers clients families and internal team members.
• Respond to routine phone calls emails and messages.
• Assist with schedule changes coverage requests and staffing coordination.
• Maintain accurate client and caregiver records.
• Enter and update information in company systems and databases.
• Monitor schedules and follow up on outstanding assignments.
• Assist with caregiver onboarding and administrative coordination.
• Prepare routine reports documents and correspondence.
• Escalate urgent or complex matters to the appropriate supervisor.
• Maintain confidentiality of client employee and company information.
• Assist management with administrative and operational projects.
• Perform other duties related to client services and operations as assigned.

Candidates must:

• Reside in Florida or another U.S. state.
• Be legally authorized to work in the United States.
• Have reliable high-speed internet.
• Have a dependable computer suitable for business use.
• Maintain a quiet and professional home workspace.
• Be available during scheduled working hours.
• Communicate effectively by phone email and video conferencing.
• Be capable of working independently with minimal supervision.

• High school diploma or equivalent.
• Strong communication and organizational skills.
• Basic to intermediate computer proficiency.
• Ability to learn scheduling CRM and other business software.
• Strong attention to detail.
• Dependable attendance and punctuality.
• Ability to manage multiple priorities.
• Professional telephone and written communication skills.
• Ability to maintain confidential information.

• Experience in healthcare home care staffing scheduling customer service or office administration.
• Experience with scheduling or workforce-management software.
• Experience with CRM or electronic record systems.
• Previous remote or work-from-home experience.
• Experience coordinating employees clients appointments or service schedules.

$22$28 per hour

Recommended starting pay: $25 per hour

Compensation may vary based on experience qualifications relevant skills and job responsibilities.

Plan Life Care is committed to providing dependable services while building an efficient and professional team.

This position offers the convenience of working from home while supporting important client-service and caregiver operations.

Qualified candidates residing in Florida or elsewhere in the United States are encouraged to apply.

Applicants should submit a current résumé highlighting relevant administrative customer service healthcare scheduling operations or remote-work experience.

Plan Life Care
Remote Position Florida & United States