Care Navigator Community Support Services (Helena, MT)

If you are passionate about providing high-quality care to individuals in your community we invite you to join our team at AWARE.

The support we provide helps the adults children and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care and we are looking for individuals who share our commitment to providing unconditional care to those in need.

We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages as well as opportunities for professional growth and development. If you are looking for a rewarding career we encourage you to apply to join our team at AWARE.

• Must possess a good understanding of healthy family dynamics conflict resolution problem solving interpersonal relationship skills and child development as well as professional office practices.
• Relate positively to families needing support services and can establish nurturing positive relationships.
• Contact clients over the phone to assist in setting up appointments or deliver appointment reminders.
• Provide navigation for client by addressing any logistic barriers scheduling complications childcare needs etc. that would prevent a client from showing up at their appointment.
• Address any relevant insurance concerns or issues by connecting patients with appropriate resources and team members.
• Document every intervention into the appropriate electronic medical record.
• Develop and maintain a strong working relationship with Service Teams.
• Answer phones receive and direct visitors maintain a filing system special projects compiling data and preparing reports and assisting in coordinating appointments and activities with other service lines agencies individuals and organizations.
• Develop and maintain relationships among clients families and caregivers and colleagues.

BENEFITS: Health Insurance FSA HSA 401k Employee Assistance Program Tuition Advancement Professional Development.

Talents skills and abilities:

• Possesses sensitivity to the cultural differences that are present among the organizations service population and staff.
• Has an ability to work in partnership with other members in a team approach.
• Demonstrate good verbal and written skills.
• Has an ability to manage time set priorities to organize and to follow structured routines.
• Has a commitment to uphold the ethical and professional standards of Social Work practice.
• High School Diploma or HSE is required along with past employment experience.
• Excellent interpersonal and communication skills.
• Demonstrated ability to build and maintain relationships with diverse populations including government officials healthcare providers and community organizations.
• Other combinations of education and experience may be considered on a case-by-case basis.

We are proud to be an equal opportunity employer.