Care Coordinator

What Youll Do

Position Summary

The Care Coordinator will play a pivotal role in delivering high-quality care to our patients atSuvidaHealthcare. Working closely with the Nurse Care Manager the Care Coordinator will be responsible for conducting daily patient follow-ups processing durable medical equipment (DME) and home health orders triaging calls retrieving hospital records for recently admitted patients and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager.

Responsibilities

• Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs

• Process DME and home health orders efficiently and accurately

• Support inbound triage calls from patients and coordinateappropriate responsesto acute patient needs

• Retrieve hospital records for patients recently admitted to external facilities

• Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs

• Assistin procedures within the Medical Assistant scope of practice for high-risk patients

• Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery

• Identifyand address barriers to care for high-risk patients

• Coordinate patient care progression throughout the continuum including transitions from acute and post-acute settings to home or other transitional care facilities

• Communicate effectively with physicians nursing staff and other members of the multidisciplinary care team

• Facilitate patient discharge planning process tooptimizeoutcomes and satisfaction

• Monitor patient progress and intervene as necessary to ensure patient-focused high-quality care

• Collaborate with external case managers and community resources as needed

• Activelyparticipatein clinical performance improvement activities

• Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics

• Other tasks as assigned

What Youll Bring

Knowledge Skills and Abilities

• Minimum 3 years experience as a Medical Assistant or LPN / LVN

• 5 years experience as a Medical Assistant preferred

• Experience in chronic care management or related field preferred

• Excellent interpersonal and communication skills

• Strong organizational and time management abilities

• Proficiencyin Microsoft Office suite

• Bilingual/Bicultural (English and Spanish)

Education Experience Licensure or Certification Requirements

• Active ACLS or BLS certification (or willing to obtain on within 7 days of start)

• LPN / LVN license preferred

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any typewithregard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

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