Capacity Management Coordinator RNRRTMedicLPN Part Time Night Shift

Facility:

CoxHealth South: 3801 S National Ave Springfield Missouri United States of America 65807

Department:

1823 Capacity Management and Access

Scheduled Weekly Hours:

24

Hours:

6:30 PM - 7:00 AM

Work Shift:

Night Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals 5 ERs and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcares Best Places to work five times.

• Named one of Americas Greatest Workplaces Greatest Workplaces in Healthcare () Greatest Workplaces for Women () and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare InnovationsTop Companies to Work for in Healthcare (2025).

Benefits

• Medical Vision Dental Retirement with Employer Match and more (20 hrs/week)

• For a comprehensive list of benefits please click here:Benefits CoxHealth

What Makes This Role Unique:

The Night Shift Capacity Coordinator is a central resource for patient flow and capacity management after hours. This role connects patients providers facilities and resources to ensure patients are placed in the right care setting safely and efficiently.

Success requires clinical judgment critical thinking communication and strong collaboration to support patient access throughput and effective use of hospital resources.

Essential Responsibilities:

Coordinate Patient Transfers & Access

• Serve as the primary contact for inbound and outbound patient transfers across the health system.
• Review clinical information and match patients with facilities based on clinical needs bed capacity and available services.
• Coordinate direct admissions ED transfers inpatient transfers procedure-related returns and other patient movement.
• Facilitate communication between referring providers accepting physicians nursing leadership and operational teams.
• Ensure timely transfer decisions while balancing patient needs clinical priorities and available capacity.
• Build strong relationships with referring facilities physicians and hospital staff.

Manage Capacity & Bed Placement

• Drive patient throughput by coordinating bed placement for admissions discharges and transfers.
• Monitor bed availability staffing census and patient placement needs.
• Collaborate with the Capacity Management Nurse to set capacity targets based on staffing anticipated ED boarders and projected bed needs.
• Assign beds based on clinical needs isolation requirements specialty services and unit capabilities.
• Identify and address barriers to patient placement and discharge.

Support Overnight Operations

• Serve as a centralized resource for patient flow and bed management during nights weekends holidays and other off-shift hours.
• Collaborate with nursing case management support departments hospital supervisors staffing EDs and inpatient units.
• Assist with complex placement situations while maintaining patient safety and regulatory compliance.
• Escalate capacity concerns and recommend solutions as needed.

Communication & Collaboration

• Maintain strong relationships with teams across multiple campuses and facilities.
• Communicate effectively with providers nurses leaders and external healthcare partners.
• Maintain accurate documentation of transfers placement decisions and patient flow activity.
• Provide guidance on patient movement transfer workflows and bed management.

Continuous Improvement

• Identify opportunities to improve patient flow throughput and resource utilization.
• Identify trend and report barriers to patient throughput.
• Support improvements to transfer center bed management and capacity processes.
• Participate in workflow and performance improvement initiatives.

Job Description:

The Capacity Management Coordinator is responsible for patient flow within the hospital and to and from outside sources. This position is responsible for driving patient throughput by facilitating bed placement for patients designated for admission discharge and transfer. Mitigates barriers to discharge by working with nursing staff case management and support departments. The position will set capacity targets based on staffing anticipated boarders and projected bed needs. The Coordinator collects clinical information relative to a transfer request and facilitates the transfer by matching the patients clinical needs to the facility with bed capacity and service capability. The position works in collaboration with multiple departments within each hospital to foster relationships with referring facilities physicians and hospital staff. The position works closely with each facility to identify trend and report barriers to patient throughput.

RN Requirements:

Education
Required: Graduate of an accredited school of nursing
Preferred: Bachelors Degree in Nursing
Experience
Preferred: Five years of clinical experience and at least one year of experience in Emergency Services Case Management Pre-Hospital Flight Nursing or a Transfer Center.
Skills
Excellent interpersonal communication and multitasking
Excellent problem-solving abilities and critical thinking
Proficient computer skills with Microsoft Office especially Excel
Ability to efficiently use the electronic medical record
Ability to work with multiple people while meeting numerous requests and deadlines.
Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
Delegates appropriately to other team members
Excellent customer service skills and ability to work with the public and co-workers
Ability to multi-task in a fast paced environment
Excellent telephone skills
Licensure/Certification/Registration
RN License active in the state of Missouri
BLS must be obtained within 90 days

RRT Requirements:
Education:

• Excellent interpersonal communication and multitasking
• Excellent problem-solving abilities and critical thinking
• Proficient computer skills with Microsoft Office especially Excel
• Ability to efficiently use the electronic medical record
• Ability to work with multiple people while meeting numerous requests and deadlines.
• Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
• Delegates appropriately to other team members
• Excellent customer service skills and ability to work with the public and co-workers
• Ability to multi-task in a fast paced environment
• Excellent telephone skills

Medic Requirements:

Education
Required: High School Diploma or Equivalent
Experience
Preferred: Five years of clinical experience and at least one year of experience in Emergency Services Case Management Pre-Hospital Flight Nursing or a Transfer Center.

Skills
Excellent interpersonal communication and multitasking
Excellent problem-solving abilities and critical thinking
Proficient computer skills with Microsoft Office especially Excel
Ability to efficiently use the electronic medical record
Excellent customer service skills
Ability to work with multiple people while meeting numerous requests and deadlines.
Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
Delegates appropriately to other team members

Licensure/Certification/Registration
Current Missouri licensure as E.M.T.- P
BLS must be obtained within 90 days

LPN Requirements:

Education:
Required: Graduate of an accredited practical nursing program.
Experience:
Preferred: Five years of clinical experience and at least one year of experience in Emergency Services Case Management Pre-Hospital Flight Nursing or a Transfer Center.
Skills:
Excellent interpersonal communication and multitasking
Excellent problem-solving abilities and critical thinking
Proficient computer skills with Microsoft Office especially Excel
Ability to efficiently use the electronic medical record
Excellent customer service skills
Ability to work with multiple people while meeting numerous requests and deadlines.
Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.
Delegates appropriately to other team members
Ability to multi-task in a fast paced environment
Excellent telephone skills
Licensure/Certification/Registration:
LPN License active in the state of Missouri