Call Center Representative

Frank Gay Services Orlando FL is calling and so should you!

Were inviting motivated individuals to help us shape the foundation of something big!

This is your chance to do more than just take calls. Youll be a part of building the culture processes and success of a growing department in a company with a long-standing reputation for excellence.

Why Join Us

Because yes youcanhave it all:

• Stability in a recession-resistant essential industry
• A small business feel with the support of a trusted established network
• Real career growth opportunities
• A supportive team-driven environment that values your voice and ideas
• The ability to maximize your earnings through performance-based incentives

About the Role

As a Customer Service Representative youll be on the front lines of customer interaction. Youll be instrumental in helping us build a call center that reflects our core values: Service Integrity and Excellence.

Your responsibilities will include:

• Answering inbound calls from new and existing customers
• Scheduling service appointments accurately and efficiently
• Demonstrating empathy and professionalism with every interaction
• Educating customers on our services including membership plans
• Making outbound calls to support appointment setting and customer follow-up
• Meeting performance goals around call quality bookings and customer satisfaction

Well provide thorough training and coaching to ensure you feel confident and supported from day one. Your insights and feedback will help shape how we grow this department and your performance will play a key role in its long-term success.

Compensation & Perks

• Hourly pay plus weekly bonus payouts
  (Top representatives are earning $200$1000 weekly in bonuses)
• Weekly pay
• Flexible scheduling we are seeking day midday & evening schedules
  • 4X10 Shifts available

• PTO after 90 days
• Paid holidays and birthday pay
• Medical dental and vision insurance
• 401(k) with match and IRA options
• Paid life insurance
• Ongoing training and leadership development

Who You Are

• A clear confident communicator who thrives in a fast-paced environment
• Passionate about providing great customer service
• Motivated to grow with a company that promotes from within

Interested

These roles are filling fast! If youre excited about more than just a job and want to help launch something new apply now.

Frank Gay Services is calling and we cant wait to hear from you!