Call Center Representative

Call Center Representative

Pay: $17$19 per hour commission
Location: On-site Full-time and part-time openings

Sparta Networking is looking for friendly dependable people to assist customers with vacation packages over the phone. Youll answer incoming calls explain available options and help customers complete their bookings.

This position combines customer support with vacation package sales. You should feel comfortable recommending a package discussing upgrades when appropriate and asking customers to move forward with a reservation. Previous travel experience isnt required.

Available hours

Let us know which schedule works for you:

• MondayFriday: 9 AM4 PM
• MondayFriday: 3 PM10 PM
• SaturdayTuesday: 9 AM6 PM
• Saturday and Sunday: 9 AM6 PM part-time

Help customers through the booking process

Some callers will have questions about pricing promotions or travel dates. Others will be ready to book or need help changing an existing reservation. Youll listen to their needs explain the details and guide them through the next steps.

Your work will include completing reservations updating customer accounts recording conversations and checking that booking information is accurate. Throughout each call youll balance helpful service with opportunities to complete a sale.

No travel background You can still apply.

We provide paid training on the packages systems and booking process. Experience in hospitality retail customer service reservations hotels or a call center can be helpful.

Were looking for people who:

• Communicate clearly and enjoy speaking with customers.
• Feel comfortable recommending options and asking for a booking.
• Can use a computer while keeping customer details organized.
• Show up reliably and maintain a consistent schedule.
• Are willing to learn and put coaching into practice.

Applicants must be at least 18 years old.

What comes with the role

Youll earn $17$19 per hour plus commission opportunities with weekly pay paid training and ongoing team support. Opportunities for advancement are also available.

To apply submit your resume and include your preferred schedule. All work is performed in person.

Sparta Networking is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law.