C-17 Field Service Rep
Job Location:
Memphis, TN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Company:
Boeing Aerospace OperationsBoeing Global Services (BGS) is seeking a Field Service Representative to provide on-site C-17 company representation and technical support to the team in Memphis Air National Guard Base in Memphis Tennessee in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.
The FSR will provide both on-site and remote technical support and act as Boeings local representative working directly with customer personnel and demonstrating adaptability to diverse cultural environments. Candidates should have experience in flexible fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills excellent written and verbal communication and the ability to prioritize and manage workload independently with minimal supervision are essential. The role also requires flexibility to work long hours (including evenings and weekends) demonstrated leadership and teamwork in diverse groups and proficiency with digital tools to host online meetings across time zones.
You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:
Utilize multi-disciplined technical expertise and company knowledge to assist the customer.
Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.
Develop and implement corrective actions to ensure customer satisfaction.
Understand customer expectations assistcustomer in interpreting and using support data and documents and provide technical on-the-job training.
Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
Work unsupervised for extended periods of time in a wide variety of cultural/economic environments.
Basic Qualifications (Required Skills/Experience):
Minimum 3 years of experience maintaining and troubleshooting C-17A aircraft
Minimum 3 years knowledge/understanding of mechanical environmental avionics and flight control systems and electrical/electronic systems
Must be able to function in a demanding on-call around the clock operational environment
Willing to work any shift
At the sole discretion of leadership employees must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
Prefer candidates with proven experience maintaining and troubleshooting C-17aircraft mechanical electrical/electronic environmental and avionics systems
Prefer previous military experience or extensive familiarity with military operations and written maintenance procedures
Experience with C-17 field or depot is preferred
Production Superintendent Experience is desired
Extensive experience using maintenance data collection and analysis (G081) is desired
Extensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desired
Conflict of Interest:
Successful candidates for this job must satisfy the CompanysConflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary Pay Range: 85850 - 116150
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.62 is required. U.S. Person includes U.S. Citizen U.S. National lawful permanent resident refugee or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
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