Business Systems Analyst Manufacturing Applications
Pontiac, MI - USA
Job Summary
Who We Are
Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity collaboration and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.
The Opportunity
Williams International has an exciting opportunity for a Business Systems Analyst to join our team. The Business Systems Analyst (BSA) works within the Software Development organization to ensure that business needs are accurately captured translated and delivered as effective software solutions. The Manufacturing BSA partners directly with Subject Matter Experts (SMEs) within the Manufacturing organization.
This position is 100% onsite
The BSA collaborates daily with software engineers and business stakeholders to define requirements design application functionality and oversee development through structured project-management tools and methodologies. They apply strong knowledge of standard business practices ensuring that software solutions align with operational workflows compliance needs and enterprise strategy. They may also support processes such as those involving nonconformances corrective actions first article inspections audits document control inventory transactions item master datacycle counts material holds lot and serial traceability and related ERP MES QMS or WMS integrations.
Key Responsibilities
- Requirements and Process Analysis:Gather and validate business requirements through direct engagement with SMEs; document business rules workflows data needs dependencies and constraints; analyze current-state processes and help define future-state improvements.
- Functional Specifications:Translate business needs into user stories functional specifications process maps acceptance criteria and other documentation needed for development.
- Work Management:Use standard project/work-management tools for planning tracking progress managing timelines and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items (such as epics/features user stories tasks defects and enhancement requests); document and track as applicable priorities dependencies risks scope acceptance criteria; maintain schedules and milestones; publish status updates and dashboards.
- Delivery Coordination:Review work items with the Applications Lead and development team; support backlog refinement sprint planning demonstrations and release planning; track blockers dependencies decisions and scope changes.
- Technical Collaboration:Work with developers that are writing and supporting applications and also with database specialists. Understand application behavior data flows integrations and technical constraints at a functional level.
- Testing and Validation:Develop test scenariosand test cases; support functional integration regression and user acceptance testing; document defects and validatecompleted functionality against approved requirements.
- Stakeholder Communication:Serve as a liaison between business users SMEs developers technical teams and leadership. Communicate requirements decisions risks and changes clearly.
- Support and Change Management:Assist with application issue triage root-causeanalysis release validationuser communications training materials procedures and documentation; guide business units through effective change adoption by supporting training communication and smooth transitions to new or updated applications.
- Continuous Improvement:Identify opportunities to reduce manual work improve data quality and usability strengthen controls and increase application value.
- Reporting and Data Validation:Use existing reports spreadsheets dashboards and queries to support requirements validation issue investigation andreporting improvements.
Required Qualifications
- Bachelors degree in Business Information Systems Engineering or a related field or equivalent education and experience.
- Three or more years of experience in business analysis systems analysisenterprise application support or a related role.
- Experience gathering documenting and validating requirements.
- Experience creating process maps user stories functional specifications acceptance criteria or similardocumentation.
- Experience using Jira or a comparable work-management platform.
- Experience supporting functional testing and user acceptance testing.
- Ability to understand business engineering and manufacturing applicationsworkflows data relationships and system integrations.
- Strong written verbal organizational analytical and problem-solving skills.
- Ability to work effectively with SMEs endusers developers technical teams and leadership.
- U.S. citizenship is required
- Position requires the ability to obtain a U.S. Government Security Clearance if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances please visit: U.S. Department of State
Preferred Qualifications
- Experienced in Project Management (PMP CAPM) or Program Management.
- Experience supporting Manufacturing ERP MES PLM WMS or relatedenterprise applications.
- Experience in manufacturing aerospace or regulated environment.
- Knowledge of manufacturing engineering quality inventory inspection audit item master traceability or corrective-action processes.
- Familiarity with modern software frameworks libraries databases APIs and reporting tools (e.g. Core MSSQL Postgres FastAPI or similar technologies).
- Experience with Agile Scrum SDLC or DevOps delivery practices.
- Familiarity with Jira workflows dashboards filters and reports.
Additional Information
Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana cocaine PCP amphetamines opioids and alcohol as policy dictates.
Williams International is committed to equal employment opportunities for all individuals regardless of race color religion sex gender identity sexual orientation national origin age disability and protected veteran status.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are interested in applying for employment with Williams International and need special assistance or an accommodation to use our website or to apply for a position due to a physical and/or mental disability please send an e-mail with your request to . Or please call . Determination on requests for reasonable accommodation is made on a case-by-case basis.
Required Experience:
IC