Business Systems Analyst 1 Temporary

Position Summary

The Business Systems Analyst 1 supports and enables business operations by assisting with requirements documentation performing basic application administration tasks and contributing to production support. The BSA 1 focuses on learning system functionality business processes and support procedures while completing well-defined tasks with guidance. Additionally the BSA 1 assists with issue triage testing and system upgrades coordinates simple follow-up activities with IT teams or vendors and builds foundational knowledge to communicate effectively with business users.

*Temporary Position: 6 Months

Responsibilities

Primary Position Responsibilities

• Gathers and documents requirements with guidance building foundational skills in business analysis and requirements documentation.
• Develops effective communication skills with business users IT teams and vendors.
• Coordinates follow-up activities with business users IT peers and vendors while seeking guidance from teammates as needed and shadows other analysts on project activities and tasks.
• Performs validations documents and communicates results and assists with coordination of user acceptance testing.
• Updates and maintains existing documentation while learning documentation standards and expectations.
• Performs basic configurations or system updates with guidance in order to learn system structures and administrative functions.
• Learns to manage common support issues by identifying priority and impact and assists with preparing for and deploying upgrades and other system maintenance activities.
• Builds foundational knowledge of systems processes and business context to perform assigned work effectively.
• Follows established IT standards and procedures while learning team practices and expectations.
• Seeks guidance incorporates feedback and applies learning to improve performance and understanding.

Secondary Position Responsibilities

• Attends annual required company training and employee development.
• Performs other duties and activities as directed.

Position Requirements

• High School Diploma or G.E.D. equivalency.
• Bachelors Degree in related field or equivalent work experience.
• 0-3 years experience as a Business Systems Analyst Business Analyst or Systems Support Analyst.

Education Experience and Certifications Preferred

• Broad range of technology exposure.
• Experience supporting small projects or project activities.
• Familiarity with software development lifecycle (SDLC) concepts.
• Relevant certifications such as ITIL Project Management methodologies and/or Business Analysis methodologies.

Skills and Abilities Required

• Strong written and verbal communication skills.
• Developing analytical critical thinking and problem-solving abilities.
• Strong adaptability and capacity to work in fast-paced environments.
• Demonstrated ability to work effectively with others particularly in teams.
• Strong organizational and time management skills.
• Proficiency using Microsoft Office software (Outlook Word Excel PowerPoint OneNote Teams).

Skills and Abilities Preferred

• Presentation skills.
• Awareness of business process modeling standards.
• Experience using analytics and reporting tools.

Physical Requirements

• Presentation skills.
• Awareness of business process modeling standards.
• Experience using analytics and reporting tools.

Other Requirements

• Must have and maintain a valid Texas drivers license.

Required Experience:

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