Business Support Technician II

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years including three years of being honored as number one! Join us at West Bend where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious dedicated customer focused and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought experience and knowledge are valued. Were committed to fostering a welcoming culture offering you opportunities for meaningful work and professional growth. More than a workplace we celebrate our successes and take pride in serving our communities.

The Business Support Technician II performs support and administrative tasks for multiple business units. Duties may include data entry mail printing scanning policy distribution and content extraction. Demonstrates effective knowledge of multiple functions while adhering to established processes and procedures. Applies advanced skills and may adapt procedures techniques tools materials and/or equipment to meet special needs. Duties and tasks are varied and moderately complex. Works under occasional supervision and may be responsible for training new associates. Exhibits familiarity with all daily operations of a specialized area.

The internal deadline to apply is 9/22/2026. External applications will be accepted on a rolling basis while the position remains open.

This position is an in-office role located in West Bend WI. No remote opportunities for this position are available at this time.

3 years experience in an office administrative or operational support role preferred

Attention to detail accuracy and proficiency

Computer skills including Microsoft Office

Verbal and written communication skills

Problem solving skills

Ability to work as part of a team

Ability to meet deadlines

Education

High school diploma or equivalent

The hourly range for this position is $17.89 - $22.36

The actual base pay offered to the successful candidate will be based on multiple factors including but not limited to job-related knowledge/skills experience business needs geographical location and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement and promotion.