Business Program Management, Procurement
Job Location:
Redmond, WA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Team Overview
The Source-to-Pay (S2P) Solutions Team within Global Payout Solutions Finance Operations delivers technology capabilities that enable AI transformation across Source-to-Pay and Travel and Expense experiences. The team bridges business vision and engineering to create scalable automated solutions that improve purchasing supplier management contracts risk compliance and employee experiences.
Role Summary
The Sr. Procurement Operations Manager for Supplier Management serves as a Program Manager and Subject Matter Expert for the Procurement Supplier Performance Scorecard the enterprise tool and process used tomonitormanaged supplier spend across books of business. The role partners with the Supplier Enablement team to enable program strategy and leads planning execution automation and roadmap development in partnership with internal engineering partners.
This role applies critical judgment business analysis and data-driven decision-making toidentifyopportunities solve complex problems and improve supplier performance programs. The successful candidate will connect business priorities operational processes data and technology; define measurable outcomes; and influence cross-functional stakeholders to adopt changes that increase preferred-supplier utilization strengthen supplier accountability and accelerate corrective action for performance compliance and risk concerns.
Responsibilities
Key Responsibilities
Program Strategy Planning and Design
Lead the Procurement Supplier Performance Scorecard as the accountable program manager and subject matter expert enabling program vision strategy scope governance requirements and the plan of record.
Use user feedback business insights industry trends and current- and future-state analysis toidentifynew capabilities and improvements map end-to-end systems and process dependencies and assess impacts across supplier performance Source-to-Pay workflows data contracts risk compliance and related platforms.
Define success criteria and performance measuresincludingobjectivesand key results key performance indicators service levels adoption usage quality impact and effectivenessand embed security privacy compliance and control requirements from initiation through delivery.
Program Excellence and Execution
Own a portfolio of scorecard and supplier performance initiatives including project plans roles and responsibilities timelines milestones financial and resource needs dependencies risks and performance metrics.
Partner with Engineering to managetoolprioritize requirements resolve operational issues strengthendataand process integration.
Establish and lead the rhythm of business ensuring stakeholders communicate at the required cadence decisions are documented risks are mitigated and owners are accountable for commitments.
Program Evaluation and Improvement
Use scorecards dashboards scenario analyses and customer feedback tomonitorprogram healthidentifycurrent and future risks and surface opportunities to streamlineoptimize expand or retire capabilities.
Conduct performance-to-value and cost-benefit analyses including return on investment whereappropriate and contribute clear insights to business reviews and leadership decision-making.
Identifyand deliver automation opportunities including AI and agentic experiences for supplier surveys contract analysis recommendations and performance insights.
Stakeholder Enablement and Change Leadership
Define and execute landing communication training and adoption plans tailored to target audiences business needs and Microsofts security principles.
Evangelize the program and its value through clear storytelling scorecards dashboards presentations proposals and othercollateralthat build stakeholder understanding and commitment.
Influence senior leaders engineering partners operations teams business owners and vendors without direct authority adapting communication and negotiation approaches to reach collaborative solutions.
Capabilities and Skills
Applies critical judgment analytical rigor and structured problem solving to synthesize information assess risks and alternatives and translate insights into practical recommendations and sound business decisions.
Communicates clearly and builds productive relationships across technical operational executive and supplier audiences using tailored storytelling negotiation and influence to align stakeholders and resolve conflict.
Leads complex cross-functional programs with agility and discipline connecting business strategy operational processes financial value drivers and systems to drive quality change adoption continuous improvement and measurable outcomes.
Qualifications
Required Qualifications:
- Bachelors Degree in Business Operations Finance or related field AND 4 years experience in program management process management or process improvement OR equivalent experience.
Preferred Qualifications:
Masters Degree in Business Operations Finance or a related field and 6 years of experience in program management process management or process improvement; orBachelors Degreein one of these fields and 8 years of relevant experience; or equivalent experience.
Experience with supplier scorecards supplier performance management sourcing procurement operations supplier governance contract lifecycle management risk or compliance solutions.
Experience managing an enterprise technology product or process through strategy implementation integration adoption run-state and continuous improvement.
Experience with Source-to-Pay platforms procurement technology workflow automation process mapping or related enterprise systems.
Experience partnering with engineering teams on requirements prioritization release planning service health security privacy and compliance needs.
Knowledge of artificial intelligence machine learning advanced analytics or agentic solutions and their application to business processes.
Experience leading complex cross-functional programs with business operations data engineering and senior stakeholder groups.
Experience defining program strategy success measures roadmaps project plans risks dependencies and change or adoption approaches.
Experience using data scorecards dashboards financial analysis and performance metrics to identify issues evaluate value and influence decisions.
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97600 - $188400 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $125000 - $206400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
IC
