Business Operations Specialist
Job Location:
Austin, TX - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
- Partner authentically with FP&A and business unit leadership to monitor performance against financial and operational KPIs ensuring accountability to targets and execution of action plans.
- Support ongoing review of cost structures service delivery models and productivity metrics to drive sustainable performance and customer value.
- Develop a strong understanding of projectlevel budgets and financial performance to support achievement of revenue gross margin operating income and ARR goals.
- Support cost planning and optimization initiatives including:
- Infrastructure investments such as hosting and cloud costs
- Headcount planning investment prioritization and productivity optimization
- Define track and report key operational and financial metrics that enable agile decisionmaking and transparency.
- Drive continuous improvement initiatives to enhance performance against KPIs.
- Develop and maintain dashboards and recurring reporting that improve business visibility and enable leaders to act quickly and confidently.
- Identify lead and support process improvement initiatives across the business unit with a focus on scalability efficiency and customer outcomes.
- Design and implement standardized repeatable processes that support growth within a regulated Utilities & Energy technology environment.
- Lead change management efforts by:
- Communicating new processes and workflows clearly to stakeholders
- Coordinating and supporting training as needed
- Driving adoption across crossfunctional teams through collaboration and influence
- Support and coordinate the implementation of timetracking processes to better understand how implementation customer success and technical support teams allocate effort.
- Partner crossfunctionally to define project and task structures that support accurate time tracking across customer projects SaaS initiatives and indirect cost activities.
- Develop sustainable and transparent processes for allocating cost of sales between direct and indirect costs based on project setup and timetracking data.
- Lead the development of automated reporting and dashboards to support business operations and executive decisionmaking.
- Identify and champion opportunities for automation that improve data accuracy efficiency and scalability.
- Lead and/or support crossfunctional initiatives on behalf of the business unit demonstrating accountability and ownership.
- Prepare materials for corporate operations reviews endofquarter revenue reviews and bookings reviews.
- Provide ad hoc analysis and insights to support evolving business needs and strategic priorities.
- Bachelors degree in business finance economics or a related field.
- 25 years of experience in business operations FP&A or a related analytical role.
- Strong financial and operational acumen including understanding of revenue models margins cost structures and ARR.
- Advanced proficiency in Microsoft Excel; experience with business intelligence tools (Power BI preferred).
- Ability to clearly communicate financial and operational insights to nonfinance stakeholders in an authentic and collaborative manner.
- Strong organizational skills with the ability to manage multiple priorities in an agile fastpaced environment.
- Demonstrated analytical problemsolving and project management capabilities.
- Proven ability to collaborate crossfunctionally and influence stakeholders at multiple levels with accountability and professionalism.
- Experience with ERP and financial reporting systems (e.g. NetSuite Oracle EBS or cubebased reporting tools).
- Experience working in a SaaS or subscriptionbased business model ideally within a technology company serving the Utilities & Energy sector.
This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!
The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills and experience and may vary by location. The base salary is $ annually.
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!
The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .
Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world:
Required Experience:
IC
