Business Operations
San Francisco, CA - USA
Department:
Job Summary
Were looking for a Business Operations generalist to help build and run HUDs operating systems. Youll work closely with our Chief of Staff and founders across hiring finance marketing and events and cross-functional special projects.
This role is an exceptional learning opportunity for an early-career generalist who already has some early-stage startup experience. The work is both extremely fast-paced and extremely wide-ranging giving this person unique access to every part of the company. The Chief of Staff is also personally committing to mentoring this person for success at HUD and beyond.
This role is intentionally broad and will change depending on the companys needs but the focus of your first 3-6 months may include (but are not limited to):
Co-own hiring and people operations with the Chief of Staff including recruiter management feedback tracking work trial management and onboarding
Own day-to-day finance operations including transitioning payroll providers expense tracking invoice management and vendor payments
Own or support cross-functional projects with the Chief of Staff and founders turning open-ended business questions into clear recommendations and scalable systems
Draft public-facing content such as case studies blog posts social media posts partnership announcement etc.
Plan and run events including community gatherings to team offsites
Miscellaneous operations - everything from notarizing documents for our Singapore entity to onboarding a fractional general counsel
Active but thoughtful use of AI to enable and automate all of the above
You may be a good fit if you have:
34 years of experience including 2 years in management consulting (MBB or top-tier boutique) and 12 years at an early-stage startup in business operations or strategy and operations
Demonstrated experience taking ambiguous projects from initial problem structuring through implementation with an eye on building scalable systems instead of point solutions
Strong organization and attention to detail with the judgment to prioritize competing demands and keep commitments on track
Excellent written and verbal communication skillsplease link a writing sample
High agency balanced with good judgement on when to ask for more input or help to get things done on time
Comfort moving between strategic questions and everyday operational work and learning unfamiliar parts of the business quickly
Strong candidates may also have:
Experience using AI to automate workflows not just for research or summarization
Built a system or process from scratch and iterated it as the company grows
Experience working with technical teams or ability to learn technical topics quickly at a conceptual level
Comfort working with leadership internally and externally and confidence in voicing your thoughts in such roomsespecially in dissent
We prioritize technical aptitude and learning potential over years of experience. Motivated candidates are encouraged to apply even if they dont meet all criteria.
Team Size: 25 people currently mostly full-time in-person but some remote.
Our team: Our team includes 4 International Olympiad medalists (IOI ILO IPhO) serial AI startup founders and researchers with publications at ICLR NeurIPS etc.
Company stage: We have 8 figures in funding and are scaling profitably and quickly to meet very strong demand.
Employment: Full-time.
Location: San Francisco office only for this role.
Visa Sponsorship: We provide support for relocation and visas for strong full-time candidates to the US or Singapore.
Timeline: Applications are rolling. The process is 2 technical interviews and a 2-3 day work trial.
Competitive compensation
100% covered top-of-the-line medical dental and vision from Blue Shield of CA (US employees)
Lunch and dinner when youre in the office (in-office employees)
Company-wide holiday break (Christmas Eve to New Years Day) on top of PTO and paid holidays
Other perks including an Equinox membership 401k and commuter benefits (US employees)
Unlimited* access to tokens for ChatGPT Claude Code Cursor etc. *By unlimited we mean no one on our token usage leaderboard has ever hit a limit. So we have no idea what the limit is.
Due to high volume we may not actively respond to every application but feel free to contact us at or elsewhere if we missed your application!