Business Operations Associate Tempe
Job Summary
**This role must sit fully in office Tempe AZ**
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy design execution and operations unlocks business value through a range of solutions. Were a team of 80000 strong working with over 6000 customers including 80% of the Fortune 500 across North America Europe and Asia who partner with us for our scale full-stack capabilities and speed. Were strategic thinkers hands-on collaborators helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.
Qualities include:
Building customer relationships conflict resolution professionalism detail-orientedstrong follow-up skills multi-tasking skillsthe ability to use independent judgment ability to function in an open environment and the ability to adapt to changes in the workplace
Essential Functions:
- Manage total accounts receivable withan Aging in excess of $3.5 million
- Management of customer accounts including but not limited to invoicing PO tracking account resolution and working withclient to resolve outstanding issues.
- Responsible for gathering thenecessary data to assist Management with account specific decisions
- Support liaison for field offices andOperational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures PeopleSoft issues etc.
- Auditing accounts to ensure accurate billing and client specific information
Education and Experience:
Ideal candidates would have one or a mix of the following education and experience:
- 4 year degree in business accounting or finance; leadership experience (college or other) related internship or work experience a plus.
- 4 year degree in non-business major relevant experience in AR/Accounting/Finance preferred.
- 2 year degree and relevant experience in AR/Accounting/Finance required.
- Prior internship or work experience in customer service or a business financial environment.
Qualifications:
- Exceptional organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Proficient in Microsoft Office (Excel and Word required)
- Ability to work multi-task work independently and as a team player
Compensation: $21.63/hr and eligible for overtime bonus (quarterly)
Employees also receive a benefits package including a 401(k) company matched retirement savings plan health plans paid time off and holiday pay. See link below
Required Experience:
IC
About Company
Unleash growth with TEKsystems, a full-stack technology services provider. We bring real-world expertise to solve complex technology, business and talent challenges—at global scale.