Business Operations Analyst (Remote)

As a Business Operations Analyst you will partner with customers sales teams and business leaders to uncover opportunities optimize inventory and deliver data-driven solutions that improve performance. This role offers the opportunity to influence revenue growth strengthen customer partnerships and drive meaningful business outcomes through analytics process improvement and cross-functional collaboration.

This is a fully remote position. Candidates located in New York New Jersey or Pennsylvania are preferred to support business needs within the region.

What You Will Do

• Build and maintain customer relationships to identify growth opportunities improve service levels and drive revenue performance within assigned territories.
• Analyze customer purchasing patterns inventory utilization and revenue trends to uncover opportunities for cost savings and operational improvements.
• Deliver data-driven recommendations to customers and sales teams through phone email and business reviews to improve efficiency and customer value.
• Partner with Sales Marketing Customer Service and Operations teams to develop solutions that address customer needs and changing market conditions.
• Execute inventory optimization strategies and product conversion initiatives that enhance customer outcomes and business performance.
• Utilize enterprise systems and customer relationship management tools to manage orders resolve issues track customer interactions and support account performance.
• Lead recurring business review meetings with internal and external stakeholders to align on sales objectives collection strategies and operational priorities.
• Support onboarding and training initiatives by educating field personnel and customers on ordering processes inventory management practices and available solutions.

What You Will Need

Required Qualifications

• Bachelors degree.
• Experience using Microsoft Excel and Microsoft PowerPoint in a professional environment.
• Exposure to enterprise resource planning (ERP) systems including sales order management functionality.

Preferred Qualifications

• Experience with SAP Salesforce JD Edwards or similar enterprise systems.
• 1 year of professional experience in sales support supply chain healthcare operations customer service analytics business operations or a related field.
• Experience creating reports and analyzing data using Excel functions formulas pivot tables and lookups.
• Experience using business intelligence and reporting tools such as Power BI.

United States of America Pay Ranges:

• USN: $59900 - $83300 USD Annual
• US5: $62900 - $87500 USD Annual
• US10: $65900 - $91600 USD Annual
• US15: $68900 - $95800 USD Annual
• US20: $71900 - $100000 USD Annual
• US30: $77900 - $108300 USD Annual