Business Manager DPW

Brookline DPW seeks a detail-driven and service-oriented Business Manager to oversee business operations and deliver high-level administrative support across multiple divisions. We currently have openings in our Central Admin division and in Highway and Fleet Services.

This role blends business management responsibilities with advanced administrative assistant office administration and customer service functions including financial processing contract and program administration permitting coordination workflow management and staff oversight. The Business Manager ensures accurate financial tracking efficient office operations and responsive service delivery across essential municipal functions.

Key Responsibilities

As the Business Manager you will:

• Manage business operations for assigned DPW divisions including customer service accounts payable/receivable invoicing billing reconciliations refunds purchasing documentation and financial recordkeeping.
• Prepare purchase requisitions purchase orders vouchers vendor payments and related financial documentation; maintain accurate tracking systems account balances and reports.
• Administer departmental or program-specific accounts including utility accounts sanitation accounts permitting activity and other program billing; oversee new account setup service changes adjustments outstanding balances reconciliations and reporting.
• Support budget development forecasting expenditure monitoring and financial analysis; prepare and run recurring budget usage and consumption reports.
• Assist with DPW permitting functions (e.g. street openings occupancy permits waste hauler permits leaf blower permits sanitation-related permits) ensuring proper processing tracking documentation and follow-up.
• Coordinate administrative workflows and work orders using DPW systems such as PeopleGIS SnowOps BrookOnline and related platforms to align office and field operations.
• Manage inventory-related functions (e.g. cart distribution replacements recordkeeping) and support special programs such as decorative streetlight banners or inspection documentation.
• Oversee onboarding and offboarding payroll support scheduling time and attendance systems position control building and system access and personnel documentation.
• Supervise schedule and cross-train administrative staff; assign work and maintain a collaborative and accountable work environment.
• Maintain and improve business systems customer service processes communication platforms and Division information management.
• Research comparable rates fees and service structures to support departmental recommendations.
• Assist with emergency operations and administrative coordination; evening or weekend availability may be required.
• Perform all other duties as assigned.

What Were Looking For:

We seek a highly organized and collaborative Business Manager with strong financial administrative and supervisory skills who is ready to contribute to a busy municipal department.

Education & Experience:

Bachelors degree in business accounting public administration or a related field; five years of progressively responsible experience in municipal or business financial administration billing purchasing office management and administrative assistantlevel office support functions such as scheduling record maintenance customer service coordination and workflow organization including supervisory experience; or an equivalent combination of education training and experience.

The ideal candidate will bring a solid foundation in administrative assistanttype office supportsuch as scheduling maintaining detailed records organizing workflows and assisting with customer serviceand be ready to apply those skills in a broader business operations role. Strong working knowledge of municipal purchasing payroll billing and financial tracking is helpful along with comfort using accounting systems spreadsheets databases and other administrative software. This individual communicates clearly exercises good judgment and discretion and maintains reliable and accurate records. Experience supporting or overseeing administrative staff and coordinating onboarding and offboarding processes is beneficial.

How to Apply:

This is a full-time year-round position offering outstanding municipal benefits including comprehensive health insurance pension and retirement plans paid vacation and holidays professional development and opportunities for advancement.

Annualized salary: $76663
Please apply with a resume and cover letter. Position open until filled.